Koodo Shop
50 Reviews
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–8 PM
- Sunday12–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–8 PM
About the Business
Koodo Mobile | Home |
Contacts
Website
Call Us
+15064433234
1381 Regent St Unit Z030, Fredericton, NB E3C 1A2
Hours
- Thursday10 AM–8 PM
- Friday10 AM–8 PM
- Saturday10 AM–8 PM
- Sunday12–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
- Wednesday10 AM–8 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
Recommended Reviews
payton farrell
06.10.2023
Koodo Shop
I had a great experience yesterday getting my new phone! Ollie helped me out a ton and was very nice. Thanks for the help!!
Pat
25.08.2023
Koodo Shop
I am a koodo customer for more then four years and I visited this store frequently. I always had excellent experience in terms of customer service, but since last two times it turns to the worst. The guy working there looked annoyed by just simple questions and very rude while talking. He did not had correct information about the phones and when I correct him politely his answe was, You can't expect me to know all the prices of phones we carry." I asked him very politely but his response was not. After a while I just left because of rude behavior by the staff. I am never going back at this store again."
Sharon Gratton
02.08.2023
Koodo Shop
What an amazing experience we had dealing with Jacob, Claudia and Sabrina, they answered all our questions and made sure we were all set up before we left. I would definitely recommend Koodo to people because of the experience we had! Thank you so much for that and I am sure we will see you again! Rob and Sharon happy customers
Kevin Beaver
25.07.2023
Koodo Shop
Had a horrible experience here. Took my disabled mother here today as she needed a new phone and we wanted to talk about plan options. He wouldn’t even look up her info on the computer because her license was expired. I tried to explain to the gentlemen working what a process it would be to try and get my mom who is in a wheelchair down to service NB. He told us she could have just picked up the id off the ground. Really... it has her picture on it. Needless to say Koodo lost a 7 year customer to Eastlink who were Very understanding that it was a disability issue and went above and beyond to help us.
Katie Beers
24.07.2023
Koodo Shop
Both myself and my father have recently set up accounts with Koodo and we have both had absolutely terrible experiences to date. At every turn, we are told that there is nothing Koodo can do to help us, the representatives continuously put the blame on me for any issues and break the number one rule of customer service the customer is always right". It's safe to say that I will be leaving Koodo as soon as possible because I have been absolutely disgusted with their lack of customer service. They waste my time and blame me for any issues."
Alec Gauthier
23.07.2023
Koodo Shop
Terrible customer service. They can’t (or refuse) to help with problems you are having with their phones or service. If you have a problem they typically send you somewhere else to avoid having to deal with it, it has happened to me 3 times. I’m not sure if this is generally how Koodo deals with things, but I guess that’s how they operate in the regent mall, Fredericton.
Jacob Wiebe
22.07.2023
Koodo Shop
Friendly, helpful staff with prices and plans that remain competitive. Angela is especially wonderful to deal with. Cheers!
Shelley Walker-woods
10.07.2023
Koodo Shop
Terrible! None of the three guys that were there, were interested in helping me! They were too busy chatting. Jus pathetic. Went to Walmart for the same service, and got treated like a customer there! Needless to say, I won't be going back to that kiosk again!
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1381 Regent St Unit Z030, Fredericton, NB E3C 1A2
Koodo Shop