Walmart Supercentre

I get customer service is not the ideal job for many, but there is absolutely no reason to he rude to someone already being nice to you.I called today to check on a product, and they hanged up and did not answer when i called back.This is the reason why they hire students from other countries.Can't rely on customer service from this store.

This is the second time happened to me, if you’re busy bagging your groceries the cashier is taking advantage on you. They triple punch an item and void one. Is this how you treat your customer ? This is bad , watch out. . . .

Honestly never deal with any of the employees when I shop here, just get my stuff and go, but today I called about an item inquiry and honestly not impressed with how it was handled. I usually wouldn’t complain either, but I was firstly talked over by the first customer service rep I spoke to.. so that wasn’t impressive. Secondly, the other customer service rep I was handed off to, pretty sure she left me on the phone and left the phone for almost 10 minutes and I was just hearing people and kids in the background; whilst having the person doing my shopping looking around and standing and waiting for no one to come to the aisle that was “supposed to be checked” for this duration of time. Pls improve your service!

This place has been going downhill for the past few years now. My main complaint is the lack of stock on the shelves. Just in the past few days I've gone a couple of times looking for items advertised in their flyer on sale and they are not in stock. These being the greenhouse grown strawberries and the Sponge Towels paper towels, for example. Many times I have foregone buying items at other stores to get them here only to be disappointed they don't have them. However, when I go to the South End store they have plenty of stock and well organized. I go here because it's convenient to my home however and I can't always make it down to the South End store. So it's not a system problem but a store problem. I have been shopping at this location ever since they opened so for 15+ years and go there twice a week, but lately it's always been disappointing. My friends and relatives say the same thing, many things are never stocked on the shelves and there are many bare shelves.Also asking a store associate for help is a disaster, they are very hard to find on the floor and when you do ask it's like you're imposing on their time, they are not happy to help with a friendly smile. It makes you feel like you're inconveniencing them much of the time.I am shopping here less than I used to as well ever since Walmart stopped price matching, and go to FreshCo instead, but that's another issue not the store's fault.One thing I do like about the store is their returns desk, the associates there are usually pretty friendly and make returns easy and no-hassle.Also they often have panhandlers at the entrance or in the parking lots which make people feel uneasy and they don't do much about it. Just drags the whole shopping experience down. Thumbs down!

The store employees treated me awfully, accusing me of theft, following me around, and forcing me to leave the store when I had done nothing wrong. I am disabled as I have autism, so I triggers me incredibly so when I am followed around... And I had been from the moment I walked in. I managed to contain my meltdown and yet I was still approached by staff and asked to leave for shoplifting!?!?! I let them check my bags and they found nothing, yet they still escorted me out- which I also found triggering. The whole experience was just traumatic. They need more training on dealing with mental health and disabilities because we are people and deserve respect as well.

What a mess. The work boots are all over the place men's and ladies mixed together, boots in the wrong boxes. I complained to the customer service manager, she said it is always like that.

WHY are you using fork lifts, out side at 6 AM???????I will NEVER shop at your garden center!Can't make noice until 8 am!I would love to do this right in front of your house as guys at 6 AM

It's scary. The employees degrade and put down the customers in a language they can't understand.Place smells like body odor and sweat. Mean aggressive employees from overseas. They like to stalk and talk behind customers backs. It's scary.

I was at a self check out when I realized I needed a bag. I asked the cashier for a bag and she told me to wait. I stood around for a minute and then went back to my checkout. I paid for everything and started packing my own bag. The cashier then came over and told me I would have to pay 0.35$ for a bag. I told her I had already cashed out, and she told me it was too bad. No wonder Walmart makes 145 billion dollars in profit a year.