Fetch Inc

Going there for years. Amazing knowledgeable staff. A great place

Amazing dog sport training!

Love the staff, they know dogs!!!

I was initially extremely impressed with Fetch. Brenda understands dogs and is highly qualified to train dogs. My assessment of Fetch however changed shortly after.My then 10 week old Golden Retriever puppy attended a few socialisation classes where she was rated 8/10 on a scale of 1 to 10 where 1 is overly timid and 10 is overly aggressive. 5-6 is where she needed to be according to Brenda. Brenda’s assessment of her after watching her play was that she was over exuberant but not “return your puppy” aggressive. My puppy (like most puppies first meeting dogs) did not have very good manners and wouldn’t back off at first when the other puppies didn’t want to play. She would also get annoyed if other puppies forced her on her back for too long. Brenda advised that we stop bringing our puppy to Fetch and instead recommended that we put her in daycare where she learns her manners from adult dogs. And we did. At the end of said daycare session, all we did get was a 3 minute update that the puppy was doing well. In hindsight, I now know that a lot of other daycares provide written reports of how the dog did at daycare, who they played with, what their disposition and health was, take pictures of the dog during daycare and upload them to social media. With Fetch Inc there isn’t enough transparency about what transpires at daycare and you do not get a sense of what or how your pup is actually doing there.The other red flag was that while the Fetch daycare facility asked us to sign a confirmation that our pup was vaccinated, they really did not ask us for any proof of said vaccinations whatsoever. That was a huge red flag for us because it makes us wonder if they check other dogs for vaccination proof at all. Within a week of attending Fetch daycare our pup contracted kennel cough, and she hadn’t been exposed to a single other dog in the preceding 3 weeks outside of Fetch. When we informed Fetch over email that our pup had kennel cough so that they could inform their other clientele, we received no acknowledgment whatsoever so I can only hope that the other clients were alerted. While I understand that kennel cough is common, there is simply no excuse for forgetting to ask for vaccination proof. That is irresponsible and puts every dogs health at risk, especially puppies who have weaker immune systems.After our experience with Fetch, we decided to take our puppy to another large-chain pet facility that welcomed her with open arms and called her an “adorable floofy, friendly girl”. We continue to take her to this facility for socialisation and daycare today because this facility understands that young puppies sometimes have bad manners, and that the whole point of socialisation classes is for pet owners to bond with their pups while the pup learns those manners. The large-chain facility does not turn away 10 week old puppies who are still learning behavioural cues. My puppy is now doing extremely well and plays happily with other puppies and dogs.I cannot recommend Fetch as a place to socialise puppies or for daycare. I can however recommend Brenda as a private trainer because she understands dogs.I am fully prepared for a response from this business claiming my dog was aggressive and posing a threat to the “safety of other dogs” because that seems to be the common business response to reviews these days. I have provided a factual account of what transpired. The fact that my pup is doing extremely well at other socialisation and daycare facilities should speak for itself.

Great daycare for your dog(s). They pre-screen so there are no aggressive dogs here unlike other places in the area. My dog always comes home happy and tired from here.

Great place for dogs

I've been training and taking my dogs to daycare here for 8 years. The staff are amazing at everything they do. We love this place!

I had great experiences with Fetch Inc.Had to respond when I read a not so good review of Fetch...which surprised me.My GSD did very well there.I had to pull him out;until he gets neutered...as GSD's should be 2 years old to allow the growth plates to close over.He was too keen on the female dogs,but I respected that they told me...putting the dogs first!I plan on returning him when he is recovered from his neuter.I read the review about not being asked for vaccination records...I find this odd,as I had to provide records which they photocopied.My daughter with her dog,as well.10 week old puppies are too young to be socialized...they need to wait for their full round of vaccines..especially Parvo.Big chain daycares do take younger puppies...shame on them! Putting everyone's pups at risk...I steared clear of them.Do your homework people.I spoke to breeders and Obedience trainers...who recommended FETCH.Also ask if staff are trained in Dog Behaviour...didn't find this with a few Big chain Daycares.

Great time

Very welcoming staff. Great facilities for all types of dogs. Pricing is on par with good packages available. Our pup will be back!