RONA

We had an excellent person help us with our stove when it was delivered and noticed it was damaged. We went to the spruce grove store and spoke with manager Kevin, he corrected the problem and had a new stove delivered ASAP.Much appreciated and a very pleasant person to work with

great staff.Gail knew were the part was located. then let us know since we brought In the old cartridge it was covered under warranty. now our moen kitchen faucet is leak free. thank you sprucegrove rona

The prices usually seem higher than other local hardware stores. The front staff are usually pleasant to deal with. The yard manager or supervisor is exceptionally rude. We were picking up wood and wanted to check to make sure we didn't get broken or warped pieces. The yard staff was helping us, while helping other customers as well. The yard supervisor/manager comes out of the store, comes up to us, yelled at us, told us that we couldn't pick out what we wanted and would just get what we were given. Why would anyone want to buy a broken product? He then proceeded to yell at his employees to help the other customers (Which they were already doing) then walked away while muttering under his breath.(So not only rude and disrespectful, but unhelpful and terrible leadership.)I spoke to the store manager who was more than understanding, and went as far to come outside on our next load and make sure the yard staff were helping us, and let us pick out non broken items. He said he would speak to that manager about his behavior and customer service.I did see this supervisor/manager on another occasion in the store, he was more polite and helpful, not sure if he didn't recognize me or just had a bad day earlier. But either way you don't take it out on the customer.

I came here looking for a product that they were sold out of in the flooring department. There was a worker who helped me through finding products and answered any questions I had. Very friendly from the moment you walk in to when you leave. Great location!

Kevin was a huge help finding the patio sets I was looking for. Good deals/quality products. Thanks big time

there is never anyone in the contractor areai need lumber but they dont answer the phone and i have been trying for 4 hours. finally a lady answers and says they cant find anyone to help me. what a joke i want to give zero stars

Way better then it has been for years. Will be visiting Rona again!

Abysmal. Had three appliances delivered to new house, delivery guys were 2 hours late then said they would’ve deliver due to stairs.I had week in new home no appliances. Leon’s did it with no complaints.Still waiting for manager call back from Rona. Terrible service.

We went looking for a new range went to three other places before going to Rona. What a surprise knowledgeable polite and a sense of humour. Didn’t buy the gas range we wanted because it was going to cost to much to switch to gas. Going back to buy the electric range tomorrow. Thanks Beth