Future Tech

Future Tech fixed my screen and was able to help with preventing further damage with a wide verity of phone cases and a screen protection. I was happy with the service and communication offered. I hope not to return but i do recommend Future Tech. Thank you again.

Summary: Extremely dishonest, and doesn't listen to customers. He DID fix my phone, but installed a new screen without my consent, and then asked me for money. I paid, knowing that it was pointless to argue. I will say he is a great technician and did a great job installing the parts and explaining what was doing, even if it was suspicious.If you also notice the other detailed reviews are bad reviews, it shows that something is wrong with the service at this location. Reviews with no words that are 5 star are usually not from real customers.Full Story:My phone touchscreen was not working with potential water damage. I brought it in and Hassan said that there are three potential issues. Two of the issues would be 60$ each alone, or 90$ together. If the LCD was broken, it would be 195$! I very specifically said I cannot afford that last price, it was absurd. He said he would check for me, and would not install the LCD screen if that was the issue.When I came in, he said the LCD was broken and ALREADY had the new LCD installed on my phone, asking for 195$ (but would bring it down to 175$). He showed me an indicator that he claimed showed water damage. IT DIDN'T. Samsung support claims on their website that a different indicator must be present. He lied to me. I just wanted the cheaper fix, or a return of the phone and pay him for his time to diagnose the issue (45$).

Clean, reasonable, staff conducted themselves professionally. Good Overall from an automotive technician.

Terrible experience. I purchased a phone from their booth in the mall (which has a different name than the actual company). I was told it had a one year warranty when they sold it to me. I brought it home and after a month, there was a software update. The software update happened and then the touch screen stopped working. I brought it back to them and they told me that because it was under warranty Samsung was responsible. I called Samsung and they informed me that the phone is not covered by a warranty because it is not a legal Canadian phone. I then noticed that the phone box and warranty card was written in Spanish. Samsung informed me that they must have illegally imported it, and to return to store.I returned to the store and the owners insisted that Samsung was responsible. They argued with me for a long time, and then finally told me to try again. I brought it home and then to a repair person in Toronto. The repair person in Toronto told me that the reason it stopped working was because somebody installed an aftermarket touchscreen" on it. I returned to the store and told them this

My phone died on my birthday. I was able to get a new phone from Bell, but there was no way to transfer all my photos and data from the dead phone to the new. Normally I would have had to send in the old phone for repairs before I could make the transfer. What great luck to have this Future-tech outlet right here, on the spot. They do repairs right there in their shop. In my case, they repaired the old phone, made the transfer and then bought my old phone. All while I sat there and waited. What a great way not just to recycle a phone but to help someone else get more use out of an older, yet functional phone. As an extra bonus, I got very responsive and courteous service in this family-run business.

Fixed phones for me twice. First time my son' s phone needed new battery. Second time it was my phone needing new back to fix camera. Both times service was good and repairs were professional and reasonable price. Recommended.

Went for changing broken screen, charged me for high price, good quality screen. But ended up getting low quality screen with poor screen display n very low touch sensitivity. After a lot of heated conversations the technician agreed to replace a better screen. At the same time, the so called owner he is angry and arguing and shouting at me unnecessarily. Everyone else seemed to be gentle and polite apart from the owner. He made very rude statements and disrespectful sentences for asking a receipt for the full payment, which I dontunderstand Why . In the end even after replacing the screen after two weeks of visiting in and out their store, the screen still have defect of a blue white spots on the different part of the screen. I don't recommend the store to any one, because of its cheap and poor customer care and high price for any products.

Phoned their store to see if I can come in with my phones for repair and a trade in, they tell me yeah that’s fine we’re available come on down, I get there and now they tell me they can’t do business with me until their boss comes back at 5:00pm, So I came back at 5:00 and the boss said he was coming in tomorrow and for us to come back!! Wasted our whole day on them, They run a horrible business

Brought a phone in in 30 minutes they said they changed screen changed battery couldn't fix it charged me 40 didn't put phone together properly broke a cable inside then tried to force me to spend 300 or more to buy a phone from them used bullying techniques absolutely horrible customer service horrible phone repair service avoid this place before u get a bill n a broken phone

Hi yes I am very happy with the service with Future tech k thank you hve a great day.