Wine Rack

Helpful and courteous staff!!I went to this store today to pick up 3 bottles of a certain wine. As soon as I came in, I was greeted warmly by the security guard and then by the sales clerks. I picked my 3 bottles and one of the clerks offered to take them from me to the counter. After my purchase, I decided to get another bottle since it was on sale and the 2nd clerk offered to get it for me.I was a pleasant shopping experience!!(Unlike the experience I had at the wine rack store located at Place d’Orleans shopping mall).

Great service,very friendly!

Helpful and friendly staff. They don’t have a huge variety but have wines and some ciders.

Mark was very kind and friendly!! We tried a few things and ended up buying a few things. The samples were great and Mark was very knowledgeable. The whole place was very clean and well organized as well.Check it out!

Headline: refused service, money grabbing behaviour, and ruined Friday eveningFull story: I was refused a 1ml sample but was welcomed to buy anything from the store. Why? I told the sales people that I went to a bar before I came in to look for something light on a Friday at 7pm.Why did I do that? When I worked in sales, I was often treated as a doormat. I have vowed to treat other sales people as people. Therefore, I often chat with them and not hesitate to share my life events. Consequence? I had a drink with my dinner; not that I was stinkingly drunk. I wasn't refused to buy from the store, but I can't sample a liquor that I have never tasted. Other customers were welcomed to taste anything because they were smart enough to not talk too much.Next step? I didn't buy anything and said I would never buy from them ever again.Lessons learned? Some people are supposed to be treated as doormats. I should never be friendly with people who don't deserve it. I should also be conscious that I am not white. I am local, some people often venture to bring up some Canadian" rules to "educate" me. I will always remember that I should just shut up and pay tax. People like me don't deserve a nice Friday evening with a meal out (with a drink) and some nice service from a wine store where I would pay for merchandise.Conclusion: thank you for ruining my first planned fun Friday evening after the long lockdown

This is definitely one of the nicer locations of the wine rack located fairly conveniently in the byword market. It’s got more than your typical selection from the Wine Rack which is a welcome breath of fresh air. They even have a little selection of iced wine, which is actually OK and pretty decent for the price. This location also offers a wider price range for those who are looking to try something new.

Seemed to have a very limited selection of Canadian wines - only by Inniskillin and one other producer.

Terrible service and very limited selections of wines. Two servers were rather chatting with each other than assisting customers. I had a couple inquiries about if that they were carrying products from certain brands there but the servers were reluctant to talk to me and other customers and they turned away chatting with each other. I looked around the shop and it was actually occupied by products from mostly two or three brands.

This is a cute wine store with a great selection of local wine!! Being a tourist and a wine lover I was super excited to find thia gem right down in the Byward Market area. Thierry was my wine enthusiast and was very well educated and super super sweet and friendly!!! He was just a great person to chat with and help me decide on which local wine to try. He asked the right questions to help determined which wine I would like. He was able to help me and 2 other people at the same time without missing a beat!! If I lived in Canada Thierry would be my wine buddy for sure!! I love the samples they have everyday as well