The Pellet Stove Store

I bought a Atlanta pellet stove from Herb at the Kamloops Pellet store and HERE I HAVE TO BE HONEST. I LOVE it and it has saved me a fortune in electricity and propane costs this year. I am now a retired person on pension so heating costs mean a lot to me especially when it is -15 or more here in Cache Creek. I live in a 40 foot Rv and installed this unit but was warned by Herb it might be over kill. Well it is not due to the fact ( you can set the stove temp automaticly) of poor insulation in trailer. normally I get by with less than a 40 lb bag of SPF pellets a day but went it dips to -15 or more I go thru 2 bags per 24 hours. Ok so you are going to ask how does it preform. Well I had a warranty related prob a month or so after I bought it, a damn rocker on/off switch failed. I called herb to explain the prob and he said he had a replacement part there. I drove to his store to get part and installed it. Works perfect now. He at this time told me he would ship or if near me bring any parts out if in the vicinity right away. The heat from this stove is dry unlike propane- where windows sweat etc. I now have no moisture problems so no mold concerns etc. I do not care where this stove was built, as it works excellent and keeps me warm, so I would say in all honesty that for the price compared to other pellet stoves this is an awesome buy and stove. This stove cost me about the same as people try to sell a used one for. All said and done all I can say is thanks Herb!!1

Terrible customer service. Shipping was paid for and then refunded. No one responds to emails or phone calls.