Service Canada Centre
78 Reviews
- Thursday8:30 AM–4 PM
- Friday8:30 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–4 PM
- Tuesday8:30 AM–4 PM
- Wednesday8:30 AM–4 PM
About the Business
Service Canada - Canada.ca | Service Canada
Contacts
Website
Call Us
+18006226232
221 Esplanade W Office 100, North Vancouver, BC V7M 3N7
Hours
- Thursday8:30 AM–4 PM
- Friday8:30 AM–4 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–4 PM
- Tuesday8:30 AM–4 PM
- Wednesday8:30 AM–4 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
Recommended Reviews
Claire Blair
18.10.2023
Service Canada Centre
Went here on a Wednesday at 9am for a child passport application. Was out by 10am. No big lineups and there’s a bit of parking in the area… way better option than downtown, imo. Very helpful and friendly people all along the process from security to agent. The only thing is the turnaround time was quoted as 5 weeks. They send them to Winnipeg she said. If you need it faster you still need to go to Sinclair Centre.
Matthew Shirley
28.08.2023
Service Canada Centre
Visited on a Wednesday morning for two Passport applications. Service was quick, about 45 minutes, and everyone was very friendly.
Jensen Antony
19.08.2023
Service Canada Centre
Avoid this place at any cost. There is long queue and it will take 40 min queue to know that you need to wait another 3 hours to get the service done. Understaffed place . Perfect example of broken Canadian government service.If you try to give a feed back about their service then they will ask you to leave from office. This place is a case study on how a government office should NOT be working in 21st century.
Mina Ahadi
17.08.2023
Service Canada Centre
There’s only one staff at the entrance to answer the questions and check in. It took about 45 minutes in the initial line up and then another 2 hours in the wait to see an officer. If you arrive after 1 pm you do not have enough time to make it to see an agent before the end of the day.
Sam Ferris
10.08.2023
Service Canada Centre
DO NOT GO HERE FOR PASSPORT BUSINESS. Waited two hours for them to say, “yeah, we don’t do that”. TWO HOURS. Passport Canada says they do, website says they do, get to the agent, they say, no… we don’t. Unbelievably bad communication within our government organizations. And the line up system is bizarre and eastern bloc. Instead of taking a number, you get up and move chairs every 6 mins. Like cattle. So strange. Avoid this location.
Seth Port
25.07.2023
Service Canada Centre
I've read a few other reviews of this location and I had a completely different experience. They were incredibly prompt and very accommodating to me. This is my first time having to go through these procedures, so that being said, it was extremely comforting and much appreciated to be serviced quickly and kindly. I have a feeling that politeness goes a long way when dealing with government employees (perhaps some others should try it). Would strongly recommend this location!
dipen patel
24.07.2023
Service Canada Centre
Got Worst experience! My brother Spent 8 hours total (4 hours each day ). My brother went for getting SIN and agent made a mistake in middle name and my brother suffered 4 hours on second day to stand in queue. What a bad experience ever received ! Security didn’t help much!
Firouzeh Kh
22.07.2023
Service Canada Centre
Very quick service. We went in today at 8:30 a.m. on a walk-in basis to drop off passport applications and documents. We waited for 2-3 minutes after that we were called up by an agent , actually we were first one. The guy(number one) who helped us was very pleasant and efficient. The processes were less than 30 mins. Thank you.
van chiro
20.07.2023
Service Canada Centre
Not a great experience. Save yourself the grief and just go passport office downtown. Much more efficient there I would hope.Waited 3 hours , we were the last people waiting and were turned away 1/2 hour before they close. Ridiculous and truly a waste of time, 3 security guards just telling people to put masks on. If only they could hire another person to process applications or to offer correct information when you arrive, that would be useful.
Cindy Maedel
10.07.2023
Service Canada Centre
Received very quick service. I went in today at 10:30 a.m. on a walk-in basis to drop off passport applications and documents. I fully expected to wait several hours and was pleasantly surprised at how quick it was. I waited outside for 5 minutes until a seat in the inside waiting room opened up. Once in the waiting room I was called up to an agent within 15 minutes. The woman who helped me was very pleasant and efficient. The whole process was less than an hour.
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221 Esplanade W Office 100, North Vancouver, BC V7M 3N7
Service Canada Centre