BMW Sainte-Julie

Very bad customer service by David. He differentiates between his clients. He is not at all cooperative and does not care about his customers needs. Very rude. I would never like to deal with him in particular in future.

I decided to stay with this dealership after my first experience in 2020 had been excellent. This time was no different. Although there were a few minor hiccups in the process this time, the sales person and staff at BMW Sainte-Julie were quick to sort these out. Patience and good communication go a long way when making a deal on a new vehicle, and I found these were both well managed in this second experience. This is how brand/dealership loyalty is built.Merci pour une deuxième experience aussi bonne que la premiere !

I’ve been looking for the perfect family vehicle for the last 3 months. I’ve called all over Montreal and the South Shore but was drawn to BMW St- Julie for one reason, Julien Fournier. Very down to earth and knowledgeable about the BMW brand. I could tell from the way he talks about BMW cars is that he does truly believe that they are the Ultimate Driving Machine.When you are buying a high end vehicle it is important to get what you want. Julien makes sure that’s exactly what happens. He is very patient and is never pushy. I would highly recommend dealing with Julien and BMW St- Julie.Mercedes Soucy in the finance department was also amazingly accommodating to my very busy family/work life schedule.Bottom line is if you want a BMW go see Julien Fournier at BMW St-Julie!

I recently bought an X5 from BMW Sainte-Julie. I have been a BMW customer for about 6 years, this is my second BMW. From start to finish, everything was handled with care, professionalism, and the utmost attention. I’m really pleased with the quality of service I got from Frédéric Legare and Kim Parenteau. Frédéric was very transparent, knowledgeable, attentive to my needs and gave me ample time before I decided to move forward. Not once did I feel uncomfortable or felt rushed, he made a big decision an easy one. Kim made the payment process very smooth; she was meticulous and quick to respond.I highly recommend BMW Sainte-Julie and Frédéric.

I bought a used car from this dealership and I have to say if I didn’t drive a bmw previously and didn’t have confidence in the manufacturer then I wouldn’t buy a bmw from David, the used cars sales associate. My experience with David has been pretty terrible and he doesn’t like to answer questions and we even tried in French with him but we were totally unsatisfied with his service and behaviour. Ultimately Melanie came to the rescue and we ended up taking the car otherwise we were gonna return the car get a full refund.So upon requested by the dealership for my information, I forwarded them my info via email but till this day no one has contacted me.

I first try BMW west Island, can't pay with my credit card ; they say i try to screw them... So i change for BMW Brossard 2 times they promised me a rental car then last minute call me to say they don't have. So now so far i am with BMW Sainte-Julie. Nice staff, professional, nice rental, job done quickly, easy to call or text, done the job i ask for, didn't try to change parts for no reason. Thank you BMW Sainte-Julie !

Absolutely horrible experience. Had to chase after my sales rep for updates on the process. Received replies after sending multiple emails and leaving numerous messages on his answering machine. Purchasing the car from Toronto I wasn’t able to inspect the car prior to delivery but was insured that the car was detailed right before being put on the delivery truck. After a long delay I Was delivered a car with a noticeably dirty interior (pictures attached). The dealership was confused and had no answer as to how the seats were dirty because they claim it was detailed. Then they offer a minor $75 compensation which is a fraction of what it cost me to have the upholstery shampooed ($250). It gets worse. I waited over 2 months to receive the $75 from them. Once again battling to get a response and reach someone on the phone. Numerous emails before receiving any reply. Received cheque July 17th. RecIeved car May 6th. OUT OF PROVINCE BUYERS AVOID THIS DEALER AT ALL COSTS.

Fantastic dealership!!!Amazing gentleman and service from the Director of Sales Mr. Guillaume Dagenais to the Gold Sales Master Frédéric legare!!!

Julien Fournier is amazing to deal with - just bought a 335xi with M package and love it!!!! The staff at BMW Sainte-Julie are extremely trustworthy and responsive. Normally I hate the vehicle purchasing experience, however Julien and made it easy, seamless, and extremely pleasant. Anyone wanting an absolutely great experience should ask for him specifically!! I know I will for my next vehicle purchase ;)

Excellent service!! Great complicity between the service team members and nice atmosphere throughout the dealership. I real breath of fresh air! Makes owning a BMW all that more enjoyable. Thank you BMWSte-Julie service department. Always a pleasure.