CIBC Branch with ATM

Sarah Timm was extremely helpful in getting me set up with a new account. Highly recommend them!

Staff are courteous, friendly and efficient

There is always an issue with this branch. The staff here is not helpful at all. I sat down and talked with an advisor about a line of credit and a loan, she took all my information (t4s, identification, everything) and then she NEVER got back to us!! I called her for weeks with no response!! It was an awful experience. Now they have renovated the branch and you can no longer go and talk to an actual person, everything is done through the ATM machine. I asked the guy standing there if he could give me a roll of loonies and a roll of quarters, and he said he couldn’t help me because the machine was broken. Machine?? Just pull it out of a drawer like you used to! Useless branch, useless bank, I will be switching ASAP.

Waste of space and time. An entire branch with no tellers working there, just a bunch of iPads and an ATM. Really regretting switching to CIBC from TD...this is a completely useless building.

Sarah is seriously the best; she always makes you feel welcome and comfortable, and goes above and beyond. I can not say enough good things!!