Lowe's Home Improvement

Came one night after work to get a new dishwasher…. Stood by the appliances section for about half an hour and no one came to help. Pushing the help button did nothing. Had to go and find someone but there was absolutely no body around to help. Never any help or hardly any products. I would not recommend shopping here ever.

Ordered blinds in October 2022, came to install in December 2022 and got the sizing wrong on one of the panels. It's now May 2023 and I still have to keep calling to get updates. I'm going to try head office because no progress is being made even when getting the managers involved.

I love this Lowe's store, right by my house and usually have all the things I need. But the customer service is quite lacking since we had to wait so long for someone to come help use with the wood cutting section. Other then the waiting part, everything else is up to standard. The store is clean, cashier is friendly and well organized.

Came in looking for a new outdoor decking set and I was surprise how big and nicely organised the store is. This Lowe's store have a huge selection of outdoor furniture and even an outdoor garden. I ended up walking around looking at different things to improve my home. Found a nice blind for the living room and a bunch of accessories more. Really well managed store.

This is my closest hardware store and I’ve never had even 1 good experience here. I don’t know why I keep coming back. Anytime I’ve asked where something is, the staff deflect me, or reluctantly in an aggravated manner explain where it might be. I said thank you for a staff member bringing me flooring from the back today and he just looked me, shook his head and walked away. Lastly they never have stock of anything I go there for. I always have to drive to Home Depot after anyways, absolute waste of time. They should really just focus on selling appliances and garden Center stuff. If you want to get anything done as far as home renovations go, don’t go to this location.

I was just price checking a few things, like a Scroll Saw, Band Saw Blades, and Shelving Hardware.- Poor selection on all counts.- Only 1 band-saw blade, and it was way overpriced.- Staff member (in tools) didn't seem to listen to what I was telling him. He just heard a few key words, and then tried to sell me whatever was in-store.Other than what I mentioned, the store was clean, well staffed, inviting, and generally well stocked/organized.Side note: Inflation Sucks!" Just in general."

This store constantly feels like you are visiting on the last day before it is closing. Never a basket for shopping, shelves are bare and there is little inventory and never a bag available to purchase at the checkout when you’re buying a hundred tiny items - like one often does at a hardware store. They did offer me an old Amazon box they found. The staff are nice but why not give them an equipped store to work in?

Bought and left a garden cart for assemblyWas told it would be ready in a week and would be called when it was ready for pickup. Didn't receive a call. When I called to check the employee couldn't tell me what the charge would be repeatedly put me on hold without letting me know and got no information other than it was ready. Overall I have experienced excellent service so may be a one off from this employee.

Stopped in to pick up an online order for a shower.Jose in the plumbing department was fantastic. He helped to check the inventory and make sure that each of the three pieces were in stock, complete and not damaged, before we ordered them and drove for over the hours each way to pick them up.At the store, the staff were helpful and had the order ready to go, then helped to load the truck as well.

Yesterday evening I visited this store and found one item which was in great deal so I took that and went to cashier at self checkout and the price was different then shown so I told that lady that this price is incorrect its display price is $10 less so she told me to go back to appliances to confirm the price. That was a red flag for me but still I went their and as appliances employee he spend so time and then told me to just take the picture what it displays so I took it and went back to that cashier she spend another 5 mins just to figure out its same product and then started asking me when did this flyer came in.. I said this is not my work just see the picture and just price match it but she was just wasting time so I left the store. Store was nice but employees are the below standard didnt match my expectations and worst experience overall.