Claire's

Lady totally rude. Don’t go here unless you have to. Not worth spending a single penny. Unless you want to be talked to like you’re a total burden of her time DONT GO!!

It’s a mess but it has good stuff

Staff were especially supportive and helpful.

It great

Cute things there! Can be expensive though

Usually I don’t give bad reviews. The lady who do piercing she is very rude and unhelpful.

Staff here is extremely arrogant and nasty. That’s reason enough for me not to come back.

Fabulous fashions and so much variety and lovely staff.

Elyse (sp) was absolutely lovely to deal with and did a terrific job with my daughter's ear piercing. Claire's loses 3 stars because the manager very nearly derailed our piercing experience with rudeness and misinformation. I called Claire's on Dec. 29 to inquire about the rules, given that my partially vaccinated daughter wanted to get her ears pierced on her 10th birthday. Based on the information I was given, I made an appointment for the following day. When we arrived on Dec. 30, the manager treated us rudely and didn't want to pierce my daughter's ears because she had only received one dose of COVID vaccine - even though I was told the day before that she was in fact eligible for piercing because I had received 2 doses and no 5-11-year-olds in Canada were yet eligible for 2 doses. In spite of the info we were given on the phone the previous day, when we arrived, the manager was very rude and basically didn't want to do the piercing, so we left the store. My daughter was clearly very disappointed because based on info I had received from Claire's the day before, we fully expectred that she was going to have her ears pierced that day. For her sake, I returned to the store and approached a different staff member, Elyse, to explain the situation. Elyse was wonderful. She was very clear and professional in communicating with me, and she was very kind to my daughter, who was nervous about her first piercing. Elyse did a great job with the piercing, and my daughter was happy in the end. Elyse salvaged what would have been an unnecessarily bad experience with the Claire's manager, who unfortunately is a very poor communicator.

Answered my call fast and answered my questions