Hinton Healthcare Centre

DO NOT GO TO THIS HOSPITAL! THE WORST NURSES WORK HERE! Hinton is the armpit of Medicare. Low class nurses with low class attitudes and low class hospital care. I was just a number to them. I have never been treated so badly in my life. Within 24 hours of me having surgery they quit bringing me Tylenol... I have no idea why? Lazy or too busy? But yes I went without any painkillers after having a major surgery here! I also had to share a room with a 90 year old woman who kept poohing everywhere. It was so bad I could not stop vomiting ( not good after an abdominal surgery). By noon the next day the entire room and bathroom had been soiled. I could no longer be in my room or use the bathroom. My family helped me into a chair in the main entrance and that is where I had to stay until someone cleaned the room which was past 3pm. In the middle of the night I awoke to this woman doing something to my iv machine. Scary! I couldnt even defend myself because I couldnt sit up. I wanted to call an ambulance for myself while I was there. I wasn't allowed any friends or family to help me. They all got kicked out when visiting hours are over. Then they let you lay there in excruciating pain while they make fun of you at the nurses station. So I wanted to leave and go to another hospital!!!! Well they wanted me to sign a paper while I was still impaired from anesthetic saying I understood the dangers of leaving... what about the dangers in staying? If I did not sign the paper they were going to phone the police on me. So I had no bed or bathroom or proper care or pain killers, no family allowed to help, no leaving or you are going to jail... all within 24 hours of my major surgery. I felt like a hostage who has no human rights!!!!!. What kind of an institution is this place? Why would the nurses not follow the doctors care plan? Why would they just make up there own? Why would they not even bring a Tylenol to a patient who just had surgery??? Oh ya they are nurses so they don't even have to answer those questions! They are above everyone... they don't care about their patients... they act like they bought the Tylenol themselves and if they don't like you... you don't get any! I am devastated and traumatized by my stay at the Hinton Hospital. How dare they threaten to call the cops on me for wanting to go somewhere else with a bed and a bathroom and get some help! What are the cops going to do? Take me and all my stitches with blood leaking everywhere to the clink?????????? That is some real stellar nursing! Izabelle, Emma, and Bridget! But truly if the Hinton jail has a bed and a toilet it would have been better for me. I will die before I ever go to Hinton Hospital again. This hospital and these nurses should be legally responsible if I suffer ptsd or a bladder/bowel issues from this treatment.

This place is the most mediocre Healthcare center I've ever been to come in at 11am for extremely upset stomach and bowels after having a horrible reaction from some medication I was given by a doctor the day before (hinton med clinic) been sitting in the er room for 3 hours with out anybody coming to check on me or anything and I'm severely dehydrated from puking and the runs and all they do is a blood test don't even hook my vitals up to make sure I don't die from dehydration or from reacting to the medication I wasn't supposed to have honestly this place is pathetic and they need new staff or better leadership or both honestly never had such a horrible experience at a hospital ( updated doctor followed up and rectified what happend and gave options to try and help manage my stomach conditions)

Why do all the doctors ask other people in the room and not the patient where they have an injury?? It’s happened to use and friends. This place is a joke. Haven’t met one kind nurse or doctors there.

The worst hospital I have ever been to, I took my son to the ER for vomiting they had us from 9 am until 9 pm , my son got dehydrated for so many hours without doing anything , the nurses are incompetent, the doctors have no idea how to give a good diagnosis and treatment. Honestly if you are very sick and want to stay alive don't come here.

This is the most terrible healthcare centre in the province in my opinion. unless you go in there knowing exactly what your diagnosis is, you will not be treated with respect and decency of any kind. The doctors, as well as the nurses, refuse to do the proper tests to diagnose you. I went in there a few years ago with a BROKEN ANKLE and they sent me home, refusing to do an x-ray. Now I have an effusion of two of the bones in my ankle ( that means they are growing together).I also went in there twice telling them that I was having a mental health crisis, I could not keep my heart rate down without the beat of music, they did a heart rate monitor while the music was off and my heart rate skyrocketed and with the music it was within normal range. Each time I hadn't slept in over 100 hours and they sent me home without any sleep meds or any recommendations. I was so anxious I couldn't sit still and I was really worried. They did not care and told me nothing was wrong. When my mother finally called the police because she was so worried about my mental health, then and only then did they send me to Edmonton for a mental health assessment.They are extremely incompetent, and unless you are dying, I would suggest driving to Edson to be seen by proper healthcare professionals.My friend has just been to this awful institution, she has 9/10 of the symptoms of appendicitis and the doctor took her urine, told her it was completely normal, looked at her ultrasound from 4 years ago when she was pregnant and told her to take some antibiotics that she had kidney stones. They should have taken an ultrasound then and there to rule out the possibility of appendicitis, and yet somehow her ultrasound from 4 years ago was more relevant. Now, 20 hours later she is in extreme pain and has had to visit a hospital in Edmonton where I suspect she will be treated with an laparoscopic appendectomy. After the 48 hour mark with appendicitis, the risk of rupture and following septicaemia and death is much more. No thanks to the Doctors and front line healthcare staff at the Hinton Healthcare Centre, they are so disgustingly unprofessional and inadequate that I honestly think the whole staff needs to be fired and the institution restarted from scratch.

Way slower service and waste of time, just for check up had to wait for more than 3 hrs.If they don’t have dr. Then why you guys shut it down. At least ppl know where to go, instead of wasting there time.

Was brought in after a minor quad accident. The nurses were very quick and understanding of how much pain I was in. The X-ray tech that did all my scans was exceptional! She allowed my boyfriend to be in the room (move when the x Ray was being taken) to help me reposition as I could barley sit up on my own. I was given two IVs while here before being sent to the city and each time it was only one poke and we were done. It shows how much they know/enjoy their job.

Had major abdominal surgery under Genetal Anaesthetic yesterday. Surgery was a little behind schedule due to unforseen circumstances due to apatient ahead of me, but ALL of the staff was wonderful. Made me feel comfortable and wellcared for. Because of their amazing treatment I felt well enough to go home 5 hours later and this was my choice. They reassured me that if I wanted to stay that I could but was up to me. I appreciated them listening to me and recognizing my wishes. Like I said everyone was great. Thank you all!

Had 3 children born here. Staff have all been great In dealing with that. Had one scare with my asthma that wasn't handled as well but aside from one particular staff member, the rest of my experiences at the hospital have been great