Urban Garage

Recently purchased my Porsche Boxster S from Urban Garage....sight unseen! What a great purchase, as advertised. This car with it's features and upgrades was by far the best Boxster S on the national market. Being from southern Ontario and during the Covid19 crisis, I did some due diligence before buying, however. Duncan made that experience effortless. He instilled great confidence, experience and professionalism. Definitely a great place to buy no matter where you live.

The Urban Garage team has been absolutely amazing in supporting us throughout our time in West Van - including helping us to sell our cars upon our relocation. Thank you Duncan and Mark for your fantastic support!

All I can say is WOW ! I have bought several domestic and exotics over the years, and I can honestly say that my recent purchase at The Urban Garage has been by far the most enjoyable. The entire team treat you with the utmost of respect, they are knowledgeable of their inventory. They certainly are not the run of mill" dealership. It was a most enjoyable purchase I have made for sometime !!Thanks to the crew....you have customer for life !!"

I would highly recommend selling your vehicle with and purchasing a vehicle from Urban Garage.I was a first time seller and Duncan made the process extremely easy for me, while providing all of the context I needed to make an informed, unbiased decision.Duncan was transparent, honest and had clear, consistent communication throughout the entire process.I ended up getting what I wanted for my vehicle with a very quick turnaround. I will definitely be working with Duncan again in the future.Thank you, Duncan!

This is an email I sent directly to Duncan (the owner):I just wanted to provide you with some feedback on my recent purchase of a 2010 Honda Ridgeline from your dealership. I have to say that this being my 4th car purchase in the past 10 years, this was by far the most pleasurable buying experience. This is my first time coming to know of and doing business with Urban Garage, and I only discovered your dealership through the Autotrader website. I will openly admit, initially I was apprehensive about approaching your dealership regarding the above vehicle as I could see that your dealership specializes with Ultra performance and luxury car sales, a market segment I would ordinarily associate with not being affordable and an assumed expectation of dealing with pretentious sales men in an overly obnoxious environment.I dealt with David (salesman) and his professionalism and courtesy was definitely noted, I was certainly welcomed to the dealership without any prejudice, at no point did he put any pressure on me during the buying process and he was quite responsive to my questions and concerns and really came though. There was no awkward haggling, unforeseen charges and fees or any unwanted surprises.There were some inconveniences involved, including having to return to the dealership’s service center a week later to have an oil change done after purchase, after being advised that one was already done at the time of purchase but like anything else, glitches happen and David took care of that by sending me a complimentary voucher for the next service.Leaving the dealership with a bottle of champagne and a firm handshake of gratitude from David was icing on the cake. Its not too often I’ve left a dealership feeling pleased not only with the purchase but also the experience. I can say without a doubt that in the future should I be in the market for another vehicle that I’ll be a returning customer, and will certainly recommend any friends and family your way.

My wife and I purchased a previously owned 2016 Mini Cooper S 4 door from Urban Garage in December 2022 and have been extremely happy with it. Duncan Pearce, the owner of Urban Garage, in West Vancouver, was very helpful in the acquisition process, to the extent of personally fitting 4 snow tires to the car before we picked it up. We live on the Sunshine Coast and he picked me up at the Horseshoe Bay ferry terminal so I could drive my new Mini home. All in all, the best car buying experience I have ever had. I heartily recommend Duncan and the Urban Garage for your next high-end car buying experience.

Incredibly, I've recently acquired the car of my dreams from Urban Garage without having seen it, in real life, beforehand. Duncan was very affable, knowledgeable and honest and he made the purchasing process much less stressful, even from thousands of kilometres away. Assistance in coordinating shipping of my vehicle and clear instructions regarding the registration process in my home province were very much appreciated and showed the experience of this seller. Rest assured: you can trust Urban Garage.

Urban Garage is an excellent and very inviting high-end automotive retail boutique. Their associate Mark helped me pick out my first Porsche. He was very well-informed about the beautiful vehicles they had available, and offered very thoughtful and well-meaning advice when making my decision on what to buy.

I have dealt with Duncan who owns Urban Garage numerous times over the years on different car deals and he is a pleasure to do business with. He loves cars and knows his stuff. He is a straight shooter in a business not known for that quality. He is timely in responses, professional , is honest and hard working, whether he is selling a car to you or looking for a car you want to buy. I highly recommend him.

I recently purchased a used vehicle from Duncan and it was probably the best car buying experience I have ever had. Duncan was professional, friendly, extremely knowledgeable about the car, very responsive to the questions that I had, and even spent the time to walk me through the car history including recent maintenance records and the carfax report. Masks were mandatory during the test drive which I greatly appreciated due to concerns around COVID. The pricing was extremely fair and the transaction and paper work was smooth. I will definitely be recommending The Urban Garage to others.