Victoria's Secret
381 Reviews
$$
- Thursday10 am–7 pm
- Friday10 am–7 pm
- Saturday10 am–7 pm
- Sunday10 am–7 pm
- Monday10 am–7 pm
- Tuesday10 am–7 pm
- Wednesday10 am–7 pm
About the Business
Store Locator -- Victoria's Secret |
Contacts
Call Us
+16045880492
10355 152 St, Surrey, BC V3R 7C1
Hours
- Thursday10 am–7 pm
- Friday10 am–7 pm
- Saturday10 am–7 pm
- Sunday10 am–7 pm
- Monday10 am–7 pm
- Tuesday10 am–7 pm
- Wednesday10 am–7 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- Women's clothing
Recommended Reviews
Jackie Hall
16.10.2023
Victoria's Secret
Horrible experience. No greeting by any employee. Everyone was huddled in a corner talking or no where to be found. Needed help finding a size but again no employee was available. Needed a change room but no one could find the key. There was 1 employee at the cash register in pink when I only shopped on VS side. Asked the grouped up managers if someone could help me so I could pay and they just pointed at the cash lady and literally did not care about service. When speaking with the cashier she said she was the only one working along with 4 managers, clearly too busy for 1 employer. She even mentioned it's been crazy but nothing she could do.
Rowan Mac
30.09.2023
Victoria's Secret
They don’t do thier job properly , they left an ink tag on one of my items and when I brought it back within 30 days without a receipt and showed them my bank statement , they still refused to take it off . absolute garbage customer service. I’m their website they say they will help your return with no recipe but that’s obviously a lie . They manager there was rude .
Kat Smith
27.09.2023
Victoria's Secret
OMG Victorias secret has lots of beautiful underwear , Bras , bathing suits to choose from fantastic customer service❤️❤️❤️❤️❤️❤️
Cristina Soares
25.09.2023
Victoria's Secret
I gave this store 4 stars because the associates who helped me did not engage at all. I asked one question to the associate and seemed didnt want to be asked or disturbed from tidying up the drawers. Could have engaged more to explain and show some styles for comparison.The other associate at the register was cold. She just did the transaction, gave the bag and no thank you or bye at all. So sad !Are they losing their human interactions ?
Yoshi Wright
23.09.2023
Victoria's Secret
They are sanitizing regularly in store and you have to sanitize before you enter the store but, people are coming up too close to you even though the markings are on the floor.
harmanpreet kaur
18.09.2023
Victoria's Secret
Horrible experience, really bad customer service- employees are very rude and they have bad attitude
Chandni Raval
05.09.2023
Victoria's Secret
Really bad customer service, when asked for a price they said it is what it says there but I was like its in USD , how am I suppose to even know the price if its in USD as I wanted to know the price in CAD. No smiling faces, when I asked questions seemed like they were not even interested to answer. I am not going there again for sure
MinJeong Kim Buchanan
19.08.2023
Victoria's Secret
I had to give a shout out to Evelyn for helping me out today figuring out my true size. You are so awesome! Thank you!
Summer Jacobson
14.08.2023
Victoria's Secret
They just added plus sizes to all of their stores. I went in and I found the options to be more limited than before they decided to be inclusive.I was in there for 20 minutes and nobody noticed me. When I was skinny I would usually have 2 or 3 associates offer me help.
Danielle S
19.07.2023
Victoria's Secret
30-40 minutes before closing and there was only 1 till open and the checkout line up was out the door. Ridiculous. When asked I was told there wasn't enough staff to run more tills, with 3 possibly 4 girls on shift.
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Map
10355 152 St, Surrey, BC V3R 7C1
Victoria's Secret