BC Alberta Movers

Did not return my calls after some of my furniture got damaged, though I did pay for insurance on the move. Also, the mover they involved for my move in did a poor job reassembling furniture.

I hired them for a small Alberta to BC move and had significant damage done to several items that were important to me. They sent one guy in a truck to move everything himself, and drive it across provinces. He was a nice guy, but things were damaged while he tried to move them alone, and things were damaged where they shifted and rolled in the truck. I'd already done away with everything that I owned except for things of financial or sentimental value, so it was heartbreaking to see damage. My wife had passed and much of what I owned had emotional value connected to her, it's hard to describe how hard it was to have things broken like that.I contacted the company but haven't seen any kind of refund for damage or concern from them about what happened.

The worst moving we have ever experienced. We signed a contract with BC Alberta Movers for a door-to-door service but they didn't inform us that they will act as a broker. In fact they dumped us to other companies available with a truck. We moved from Montreal to Calgary and the first hauler refused to give us a copy on the list of items they loaded on their truck. We flew to Calgary waiting for the delivery and we were contacted by another unknown hauler who wrote that they were in charge and we had to pay before the delivery and informing us that the price has increase of 1,100$. We had a heated conversation with BC Alberta Movers (Walter) because we wanted to have the contract respected. At the end we had to accept the increase and we paid what contracted + the unjustified increase. After the delivery we didn't receive an invoice. We asked few times by email and on the phone but as a result we are still waiting after several months.

Most of my furniture was damaged upon arrival. I was told that there was a 500.00 deductible for the insurance coverage.I was originally told my items would arrive within a two-day window and after paying and having my items picked up it was changed to a four-day tentative window (but not guaranteed).Additional charges that they forgot about" after my items were picked up

Trust shattered. Double the price quoted, furniture & lamps etc left in pieces without screws etc to be found, many items broken, boxes mislabelled or not labelled at all, non-response from management. Shameful disregard for a senior woman.