BnbCopilote | Location touristique

We stayed at one of their property in Quebec. Great pleasure and wonderful time, place was clean and was close to all the amenities. Walking distance to grocery. Well surely recommend

We stayed at the Beauport airbnb located about a 10 minute drive from old Quebec City. Our stay was excellent. Place was large enough to comfortably house 4 adults. Clean and open concept apartment which includes free parking. Busses (frequent #800) and shops are within walking distance from the apartment. Washer and dryer on-site. Modern appliances and necessities are present. We would return to this place without hesitation. Our host François, was conscent of our needs and checked in with us from time to time making sure we had everything we needed. Very easy booking, no hassle and was as it was described. I recommend this place at the blue house in Quebec city and the host.

Where to begin, other than the fact that this was hands down the worst overnight stay and customer service I’ve ever experienced.From the start we felt a little uneasy about the location of their condo, the Caiman Complex. The area, which is not downtown Quebec as they advertised, was instead quite far and isolated. Next door is a homeless shelter and many homeless people fill up the streets, which is okay but it did make us feel a little uneasy and misled from the start.To get in the condo building AND the apartment itself, you need to use a code on the keypad. When we entered the apartment, we were extremely disappointed and again, very uneasy and misled about the fact that there was not another lock on the door to add security to our stay. But again, this was just a small detail that we tried to move passed… Unfortunately, we were UNABLE to move passed this safety issues, as we were woken up in a panic by the sound of someone trying to get in the apartment around 5 am. Luckily, I screamed louder than I ever have and seemed to have scared the intruder away.We were understandably traumatized by that experience, could not sleep afterwards or continue our stay there. Given the lack of safety, we had no choice but to leave 2 days early and find another place to stay for our remaining 2 nights in Quebec.After all this trauma, the hosts managed to make the situation WORSE. When we messaged the hosts to tell them about our terrifying experience, they dismissed it like it was nothing. Of course, no refunds of any sort, because they claim that it is not their fault. Except, the way they chose to secure the place IS their fault. No one would be able to get in if they had a different system, the same way hotel rooms and other Airbnb’s that I’ve stayed at do, adding a manual lock on the inside of the door.The hosts even lied about seeing someone “mistakingly go to the wrong apartment” on a camera that does NOT exist (I checked before leaving, no cameras are on the floors). Absolutely zero professionalism on their end, go spend your time, money, and make much happier memories elsewhere, with people who deserve your business.

My husband and I just stayed at a condo in l’île d’Orleans and everything was perfect. Very clean, gorgeous views, lovely decor, and nothing was forgotten. Would definitely recommend to friends, and would of course stay again!

Stayed at one of their airbnb's in Quebec. It was an amazing stay. The host made sure that our trip ran smoothly and continuously ensured that we had everything we needed. The place itself was very spacious, clean and contained great equipment such as a washer, dryer, dish washer, oven, etc. Would definitely recommend others to book with them! We will definitely be booking with them in the future again.

Great place to stay. Bright and spacious. Perfect location in the lower city. Short walk to Old City. A+

Had a great stay in this modern loft style apartment. The weather was rainy for this time of year but it added to the charm of the city. I’d recommend to any business travellers or families. Fully equipped with new appliances and a foosball table!

We stayed at one of these air bnbs and it was so amazing!! Very quaint and cute and CLEAN. Francois was so attentive and answered any questions we had very quickly. My entire family absolutely loved it and we will most definitely be back!

We just spent an amazing 6 nights on l’ile d’Orléans in a cozy, spacious, full-equipped one bedroom condo - in perfect location (close to bridge, Old QC, chutes montmorency…& everywhere on the island ;)

The team is very easy to reach and get back to you as quickly as they can. My boyfriend and I stayed in a very stylish, tidy and perfectly located apartment in Saint-Jambe and we couldn't have asked for a better stay !