Beauty 21 - St Catharines

I've always gone there to get my eyebrows threaded for years.Before the last lockdown I got my brows threaded, and tinted, and my eyelashes lifted and tinted (first time ever for the lash lift and tint).Last month, I decided to get eyelash extensions since I have short lashes, and I didn't want to wear makeup in the summer heat. I also wanted to of course treat myself.Hatel did an phenomenal job on my lashes. I told her I was going for the long, but natural lashes look, and she delivered. Everyone (regardless of gender) that saw my lashes (and brows) thought I was just wearing makeup, and/or said how natural they looked. The staff there always do an excellent job, and are friendly. The prices are also awesome too.I'm going back today for my first eyelash extensions refill.I highly recommend them to anyone especially to my family, and friends. My mom, and cousin also go there too.The pic is of me with my eyelash extensions, and my eyebrows threaded and tinted.

Pooja is incredible at what she does. My eyebrows looked amazing. She is so talented and super sweet . I will 100% only go to her for eyebrows now.

It was a wonderful experience, I visited beauty 21 for getting my eyebrows done last week and i love the shape she gave to my eyebrows. Her name was Pamm . She was very polite and humble.

On Saturday, I went to the salon and had my eyebrows done by Nidhi. She performed a fantastic job, and I was really happy with the outcome. She is incredibly charming.

I went on this place for eyebrow threading and a Punjabi girl who works there was continuously saying bad words about my eyebrows. When I said her to do my upper lips wax then she used badly hot wax that it burnt my upper lip. I still have the scar, they should be thankful that I didn't complaint about them.

Hatel is by far THE best eyebrow threader there is.She’s so sweet and I never have any worries about how my bushy eyebrows are going to turn out, she does them the best!

The service was excellent, my eyebrows were on point. Jaspreet was patient and made sure that she checked with me on the shape and tint of the eyebrows. All in all I was 100% satisfied and I look forward to working with Jaspreet in the future.

Hetal is wonderful.- I've been getting my eyebrows threaded for over 20 years and depending on the person doing it , it can be painful. It was virtually painless with her- fantastic technique !

Edit- A reply to the message I received.You tried to contact me and call me by Facebook messenger which I find very unprofessional. I had messaged you asking you to email me and I’ve provided you my email. I am a hard of hearing woman who can’t hear over the phone, even with hearing aids.You ignored and read my messages but did not do as I asked for an email. Nothing was ever resolved nor did I get my refund. I will never be returning. But thank you for your reply. To add it’s been 2 months and my eyebrow did not grow back.I’ve been going for a while, they messed up really bad today and when I tried to get it fixed they gaslit me and tried to tell me I was wrong… but my brows we’re different. The worker took off my entire tail. I have two different brows and now the one is so small it’s literally awful. I said I didn’t want to make my other brown smaller and wanted a refund.. she said wait five minutes. Wouldn’t refund or offer a proper solution. The lady said she would pluck two single hairs to match and I was perplexed. I said no it wouldn’t match you would have to remove my other tail. She kept arguing with me and gaslighting me. Told me my one eye brow is higher but it isn’t, I’ve never had issues here before. I have photos of all my other experiences but like…she kept arguing and gaslighting me I had to walk out in tears. It was the worst experience ever.Two single hairs she said would fix the issue but clearly she would’ve had to remove my entire tail. I even tipped $5 not realizing. Bc she gave me a quick glimpse of the mirror only and was so aggressive she broke the thread several times.I shared this in a girls Facebook group of the Niagara region of over 6k people and I was flooded with comments sharing the same experience as me, people agreeing that yes my brows looked awful and they screwed up.I don’t understand why they couldn’t at least apologize and acknowledge their mistake, because yes I understand mistakes happen but to act this way, and to clearly have a reputation is so bad.I hope someone contacts me about this. I’m so incredibly disappointed and I will be sharing my story.I wish I could provide you my photos, I don’t have the option showing me but I did show my photos on their fb page.

I love the services that Halpreet (not sure of the name spelling) gives every time I visit for my whole face threading including my eyebrows, upper lip and under my chin. She takes her time to make sure all the unwanted hair is off. She’s amazing and I love her. Great job!