Gradner's Garage

Ian, and the staff at Garry;s Auto have maintained our company fleet for almost 3 years. My experience for the entire relationship has been of the highest quality. The value, care, and genuine honesty that we receive from Ian are excellent trademarks of the pride Ian takes. All other auto shops should take note of what value and service you can receive from a locally owned and operated business.

Amazing team, great customer service. I stopped in about a month ago with exhaust issues. Being a single mom, I was not able to afford a complete replacement at the time so they did a quick repair to last me until I can replace. I can not say enough good things about this place. Went over and beyond to help me out.

Modern looking place, clean, friendly and personable staff. I love the design of their shirts as well. Rare to find a reputable, honest place to get your car looked after. Gradner's Garage answers that need. Will not be going anywhere else!

I knew I needed brakes done on my car and my cousin Daryl Dawson suggested Garry's so I gave them a try. When I arrived I was greeted by Ian and he suggested the fall service special to thoroughly go through the vehicles mechanicals and have it prepared for our harsh winter. They found problems, which I was certain they would which makes me hesitant to go to the mechanic in the first place. Normally I do work on my own vehicles to save money, however, many of these jobs take time and yes special tools and working under a car on the ground is no fun so I took a chance to see how they treated me. I got a phone call back and I received the news of all the dreaded problems that they found and it was extensive, however, I understand the mechanical aspects of vehicles and understood that their diagnosis was bang on. They had the parts and the job was done the same day and the price was fair. When I picked up the car and drove it home I had to take a tour of our city because I felt I was in a new car! The car was so smooth and responsive and seemed peppier than ever.I called Ian back and asked if he could put tires on my mini van... fair price again. Two for two. Super happy!It is an awful feeling when your car breaks down and your at the mercy of a mechanic and you feel intimidated and vulnerable. It is difficult to find reliable service especially if your ignorant on the mechanical operations of your vehicle. Be rest assured, Ian and his team at Garry's Automotive have your best interest in mind.Note

My family and I broke down just outside of Thunder Bay this summer while on our way home to Alberta. My wife was 34 weeks pregnant and we had our two-year-old in tow. My father-in-law recommended Ian at Gradner’s Garage. The service was excellent. Ian went above and beyond to make sure that we got on the road as quickly and as safely as possible. Both he and his daughter were pleasant to deal with and I highly recommend them to anyone looking for an honest, trustworthy, family-run repair shop.

Mounted new tires to new wheels, alignment, balance, and a front CV bushing replacement, all completed cheaper and faster than anywhere else in town qouted me. Was open and honest about the job and final price was as quoted. Even stayed open late to allow me to get my vehicle after work. Would definitely use this shop again.

We just recently got back from a trip we took to Northern Ontario, and while we were on our 67 hour round trip, our vehicle ran into issues. We had a broken pulley and I knew parts would be in short supply because it was a Mercedes Benz. I stopped by Garry's Automotive, Ian went above and beyond what he needed to serve us. It was God's grace that we met Ian and that he was able to fix our vehicle and get us back on the road. He even went the extra mile to drive me to and from the hotel we were staying at in Thunder Bay. When I was riding with Ian he shared with me a statement which most accurately describes this establishment. I asked him, Why he chose to own his own business?" and he said to me that he was tired to seeing people get ripped off and wanted to be a part of giving good quality work and not charge and arm and a leg. Honestly

Staff extremely accommodating and friendly! Highly recommended!

Quality work at reasonable prices. Our vehicles have been serviced here for many years and we have always felt well taken care of by the staff.

I was most impressed that as soon as I dropped off my car, they performed a detailed inspection to confirm the work required. They sent me a report on the findings, including photos of all components to be repaired or replaced.