Chaussures Yellow

My husband found a nice pair of winter boots at a good price.

good selection of shoes with some great background history. this is my favorite store for genuine leather shoes and winter boots.

The service at this Yellow was awful. We were the only ones in the store and the clerk did not even approach us, did not tell us the promotions and brought us the wrong size shoes twice! Really awful experience. Won't be returning.

I have been inside for about 20 minutes looking for someone to help me, no one even bothered to ask if I needed help. I would have most likely bought something but since no one help me find my size...

Very bad service. I went shopping for boots for my two sons. My two year old makes shopping very challenging. The girl who was there offered absolutely no help. She just stood there watching while I struggled to find the right sizes and the right fit. She seemed annoyed to be there. Chaussures Yellow should offer customer service training to this specific employee and teach her how to help and offer support to clients with young children.

My husband bought yellow gift card for me. When I went to the store to use it, they said it was not active. They cannot active it. However, the account and name for the gift card is under my name. In the end, they still tell me cannot help me with it. They cannot find any transaction under this account. However, I remember my husband deposit 150 in the gift card with an invoice. It is a big company, they should have better system to active those card. After I leave the shop, I lose my card. Then, I went back to told them. They seemed very happy I lose it. They think it is a trouble for them instead of offering a service to solve the problem. Do not buy gift cards. Never. Never.

I was surprised when I saw what they had nice stuff and not expensive

Hello! After seeing the negative reviews, I couldn't help but write one of my own. I went there tonight and there were 4 other people and the girl was working alone. She still found time to greet me with a smile and made sure I found what I wanted/needed. She also gave me good advices. Thank you! :)

Bad service and one of the employee kept starring at me while I was trying on shoes. Made me really uncomfortable. Called the store later on to ask a question and she couldn't give me a proper answer. You should review your training.