Enterprise Rent-A-Car

Communication and flexibility were lacking with this location.We had a vehicle booked and called ahead on the day of the reservation to see if we could pick it up early. The staff person said you bet." When we arrived 30 minutes later they said they didn't have a vehicle for us

We had a great experience with this Henderson location. Made our booking through CAA, everything was as is and never changed. We ended up seeing if we could get the car a day early and they just added on the daily rate. We added on Sirius XM while on the road, and When we brought the car back it was raining and they offered to drive us home. Great crew working here! Appreciated everything.

Nice friendly staff... clean cars ...

Don’t go here. I needed a vehicle because my car was getting fixed after being stolen. They made me pay upfront for the first few days. Asked me what I wanted. I told them I have an mpi claim so whatever mpi covers. They misled me and tacked on extra insurance and I didn’t know mpi wasn’t going to cover it. I kept needed to extend my rental because my car was waiting for parts at Gauthier’s and they charged my credit card at the end and I had to get reimbursed by mpi at the end and they barely covered the total at all. So enterprise scammed me big time.

Great and knowledgeable staff. Very thorough and nice and maintained vehicles. We will use you again.

I will never give enterprise a good review as someone who is disabled it’s outrageous they never have a vehicle that can be adapted with hand controls for people who unexpectedly needs a car and can’t drive just a regular car. No one should have to give them a weeks notice so they can order in the part to be strapped in. Every rental car company should have those in stalk at all times

I just spoke with a gentleman from the Henderson Hwy Enterprise branch. It was 4:10 when I called. He said he had a Nissan Sentra getting cleaned and I can have it. Then he said that there was nobody to drop the car off because of a 4:30 closing and he can't authorize overtime.He said however he would accommodate me so I can rent the car for $330.01 for 9 days plus a $200.00 deposit. He said he had a call from another customer and will call me right back.Firstly, he never called me back or brought me the car, prior to then I asked him about the weekly pricing, he said it was not his decision but the prices were very high, much higher than normal because they had more demand than supply. If I could have rated a zero, I would have. I am not only upset, I'm really disappointed as well.Though I've dealt with this company for decades, I will never give them my business again. This is an ideal way to lose your customer base and in the middle of a pandemic, this is not how you impress your customers.This will be posted to my social media where I have 60K followers that can be better informed as to who in Winnipeg should not be renting from. This health care worker says, adios. This employee should also be terminated for telling a customer in desperate need, a complete lie. I will now move on to your competition and I'm sure they will be more honest and upfront to deal with.Howard Ruben

Surprised at the negative reviews! I've rented nearly a dozen cars from this location and the staff were always great, the cars were clean/in good order and ready for my pick-up time. Mark the manager always went above and beyond to arrange a suitable vehicle for my situation (transporting bicycles long distances) from the fleet if he had availability. I've had nothing but good experiences with the Henderson location and I'll be renting from them again.

They never showed up to pick me up at the right time. Then re-directed my call three times and left me on hold before finally reaching them. I was told i have to call when ready, despite not being told that on the original call. Would definitely NEVER recommend this location, nor would i ever use them again.

I would like recommend Enterprise on Henderson highway. To anyone who is looking for a car rental they have amazing service specially the manager Ak with her great service. Honesty and the compassion she has she genuinely cares about her customersThank you so much Enterprise and Mrs. AK