L'Oreal Canada

3 months calling to assign a sales staff to our business no respond from them.

I purchased L'Oreal Revitalift Overnight Mask. Used for 2 nights & on the 3rd day I awoke to a partially swollen lip & a red itchy patch on my neck. Couldn't find my receipt to return product. Being a senior it was a disappointment to have wasted money.

I usually don’t write reviews but I simply called for some information and the receptionist was very rude.

Visited the area for my training in Lancome, Vichy and Laroche Posay and it was beautiful! I love the garden inside and the glass ceiling making the site so much more illuminating. Just beautiful!

I have been trying to get through to itcosmetics customer service which is a loreal company regarding my return request for a couple of itcosmetics products i ordered. These products have been giving me a mild reaction and thus i need to return them but through a different process as per their policy for opened products. I've emailed for help but have not received a reply. I called in three times. The first time the customer service representative was polite and helpful however I did not receive any email correspondence regarding where to return my opened products. This was over a week ago. The second time i called in the representative could not bring up my order information and then transfered me to a department that closed at 4pm yet left me on hold until I hung up and realized no one is going to answer since the department was closed. Ive emailed again and tomorrow I plan on calling their head office. This was my first time ordering from itcosmetics website because they had a $10 off offer for first time orders. THE CODE WAS FAKE AND DID NOT GET APPLIED TO MY ORDER ! I will never order from itcosmetics directly AND I'm going to spreadthe word about it's dissapointing customer service. This is the worst customer service I have ever received from a cosmetics company. Not worth the headache!!

Great company to work for after 20 years with the company I am a sales representative ambassador for Armani at the baie down town.

Best place to work.best products.

I usually use a German product to colour my hair. I thought I would try L’Oréal this time. So so disappointed… I used C13 medium beige blonde. What a waste of time and money. It didn’t cover any grey at all. I tried to find a customer service in their website. Nothing. I will never buy their product again. German hair okie is way better

REALLY RUDE receptionist !! EVERY time I go for a training she snaps at me (and my colleagues). Very unprofessional and uninviting !