The Courtyard Spa Company

We got a 10k hot tub today. Hot tub came in late with no owners manual. Spent from 12pm till 5pm trying to connect to the wifi, the lights are not working, the jets neither, no in heat the hot tub nothing is working. I got 3 electricians helping here all day paying put of my pocket. Called Judy she said she would send a link and didn't. Agter explaining every detail to her and told her we have tried everything she said she finally said she would contact a technician. We called her back and she's closed. We had plans tonight to spend in our brand new hot tub and now they are closed 5pm. No hot tub, no link, no technicians here. Would not recommend to anyone. This is the worst customer service we've ever received in Canada. Will be calling again tomorrow morning but definitely not pleased to say the least.

We have been looking for a sauna for over a year now. We found Courtyard Spa and ordered a barrel sauna. We thought we might be compromising because the price was so reasonable, but the installers, service and quality are amazing! The professional attitude of the installers was incredibly helpful and our sauna was positioned in the woods! They helped us with where to put the door and got it in. I highly recommend.

Lucy was great to deal with. Everything was as promised. All my questions and concerns were addressed in a timely manner. Was lucky enough to have the spa delivered in less than two weeks since they had some in stock at the time I was looking.Great price since you are buying from a distributer rather than a store.

I purchased my spa approximately two years ago. I was hesitant at first but Judy was able to provide me with the information I required and put me in touch with previous owners.I had an issue with the head rest pillows. I contacted Judy and had a no hassle replacement done! Very impressed with the product, and service!!

We received our 20' swim spa 2 months ago and love the addition to our backyard! Judy has been amazing to work with from the time of sale to scheduling the deliver. Set up is quick and simple. We looked at a lot of spas prior to choosing this one, but this spa had all the options we wanted for a better price. I highly recommend this company.Thanks Judy!

I was looking to buy a hot tub from a name brand dealer last year only to find a long waiting list. I found Courtyard Spa on Kijji in October 2021 and was a little skeptical as I previously owed 2 name brand hot tubs in the previous 20 years. Judy is a straight shooter and was extremely helpful in explaining the how all the major components contained are the best in the industry. After some research, I concluded this hot tub was the best value.. I use it every week, no regrets. Thanks Judy!

Love the Hawaii hot tub!!! There are so many things to love about it. The size is fabulous. Can fit quite a lot of people but does not take up a ton of space in our backyard.Love the jets!! 54 jets that you can turn on/off individually. You can adjust waterflow to different parts of the tub yourself.Two pumps!!! I often only use one, especially if it's just me during the day, but you have the option of another pump as well.The lights!!! One of my most favourite features. So many different options. I usually have it set to automatically fade in and out through all the different colours.Speakers! I just bring out my phone and plug it in and listen to my own playlist. The speakers also have lights.The waterfall! Cool option- if you want it. Totally up to you.Also, the seats are fabulous. Lounger plus all these other great seats!Plus you get the steps and the cover and cover/lifter and start up chemicals included.Finally, Judy was lovely to deal with and we got our hot tub before Christmas and that was incredible. Judy kept us informed of our delivery every few days.Price! From all my research I think the price was right!!

Hi there. We have purchased the hawaii hot tub from judy. She was awesome. We have not received our tub yet. We are setting up the base first. Can some please tell me what type of outside gfi disconnect I need. Is it a 1 breaker or 2 breaker outside in the disconnect box. Thanks.

These Hot tubs are Incredible, all the features, so easy to use and a great price.Lucky I was able to find Judy and her team in the craziness of 2020.Purchase to Delivery was very fast!!!2-3 months faster then the “other guys”I can’t see how these tubs are any different then other name brand spa’s. Balboa controls and top notch jets, with LOTS of power.So easy to use and great service from the Courtyard Spa Company.Highly recommended!

I removed the price on the picture but all 3 circles were the same amount.when I got to the store to see (which is a warehouse) they let me know that it was not the correct amount and that freight and taxes were extra.Buyer beware....Terrible experience .... I wouldn't do business with this company.