Climco Climatisation & chauffage

J'ai fais installer une thermopompe murale en juin 2023. J'ai reçu un super service chez Climco. Une mention spéciale à Gérard qui a passé beaucoup de temps avec moi pour bien m'expliquer les différents produits et les caractéristiques de chaque thermopompes. Il a répondu à toutes mes questions et inquiétudes. Je me suis toujours senti respecté lors de cette transaction. À la journée de l'installation, les installateurs ont été super efficaces et très polis. Ils ont pris le temps de bien m'expliquer le fonctionnement et l'entretien. Le vendeur Gérard s'est même déplacé pour s'assurer du bon déroulement. J'ai que des bons mots à dire sur le service à clientèle offert par les employés Climco. Au niveau de la thermopompe Mitsubishi, nous sommes satisfaits jusqu'à présent. Nous avons bien hâte de la tester avec les canicules d'été et les froids d'hiver. Je recommande fortement les services de Climco.

Mr Gervais was detailed in cleaning the machine and very respectful with cleanliness. The machine performance has now improved.

Je suis vraiment très satisfaite du service reçu par Climco. Le vendeur Éric m'a super bien conseillée et aidée pour qu'ils viennent installer rapidement en pleine canicule me sauvant la vie! L'installateur Alain m'a aussi très bien expliqué le fonctionnement et l'entretien de l'appareil. Je recommanderai cette entreprise sans hésiter.

I worked on a project with M Sicard and his team to have AC installed in a condo project in Montreal. M. Sicard is one of the most professional individuals in business today. Even as president of the company he gave us his full time and patience and walked everyone through the process and made sure that everyone who purchased a system was totally pleased with their purchase. Very rare these days. When I moved to another sector, Mr. Sicard was the first person I called to have a new system installed. Professional & trustworthy - my first choice.

I highly recommend this company! The customer service is excellent and the owner Mr Roberge was beyond helpful. I definitely recommend his services. Thank you

one of the worst companies i have dealt with.when i spent over 4500$ for a mitsubishi heat pump i thought i would be getting quality and great service from this company who is one of the bigger ones in my area but the service and respect that they gave is just sad. i wanted the outside unit placed on a certain wall outside but the sales rep told me that it would be better on a different wall because it was easier to run the wiring to the electric panel.installation day came they installed everything but left holes on the outside walls that they tried to hide with an aluminum cap, i called them up the very next day, took them a week to come fix it, during that time we got mice coming into our house. the company said they were coming in from other places on my house. isnt it ironic that i havent had a mouse before and now i was getting a dozen coming in.once they closed the holes i also told them that the unit outside was making lots of noise especially overnight, the person said that it is normal noise. it literally sounded like a truck was parked and idling right beside the house. they said that they had to come back another time to look at it. after a few days i had to call them to remind them, i then waited a few weeks. when they came they did a few tests and then came to the conclusion that all the noises coming from the machine were normal. my neighbor has the EXACT same machine and it doesnt make this noise EVER! the company didnt want to do anything about it, in my mind something is defective on the machine but they wont change it because they say everything is normal and they dont want to move it to my original spot that i wanted without me dishing out another 700$. we have spoken to them many times about this and all they say is pay the extra 700 and we will move it for. this is after they flat out called myself and my neighbor liars about the noise that the machine makes, not finishing their job properly and not wanting to change pieces on a defective unit.

Great service and friendly, professional service and highly recommend them.

J’ai rencontré Éric (vendeur) pour le remplacement de ma thermopompe, et deux semaines plus tard, tout était réglé! Installation impeccable faite par Laflèche et Mario. Super service du début à la fin, très professionnel. Je recommande sans hésiter toute l’équipe de Climco.

Ça y est la thermopompe murale est changé, j’ai fait confiance à une entreprise bien de chez-nous Climco. Un conseiller hors pair en M Gérard Gervais. Nous avons été bien servies et que dire de l’équipe qui est venue chez-moi faire l’installation. Des gens compétents. Merci à l’électricien, j’ai oublié son nom, pour tous ses conseils . Alors si vous avez l’intention d’en installer une ou pensez changer la vôtre je vous les recommande fortement.

very professionnal and a work well done.