Next Level Home Improvement

We originally met with Pascal in September 2021 to quote on a bathroom renovation for the following year. Pascal was prompt with his communication and listened to my ideas. Later that same year we decided to undergo a large home renovation and addition (converting a two car garage into livable space and adding on 1000+ square feet of new living space and garage). I had been following Pascal's work in the meantime and came across a couple of jobs he had completed. The quality of his work was top notch and we knew we wanted to have Pascal quote on the work.With a job this size and given the climate at the time with supply and trade constraints we ran into a couple of issues. The attention and solutions provided is what really sets Pascal and his team apart. Problems, little or big will happen during a project. Having a team that knows how to handle stressful situations is so important.The Team, particularly Andrew, Marc, Nico and Troy are SO WONDERFUL to work with. The timing of our project coincided with the birth of our second child and the team was so incredibly respectful of having a newborn around and how that impacted my availability at times.Without hesitation I would hire Pascal and his team time and time again. He is literally the first call whenever I am in need of a contractor.Pascal, I can't thank you and your team enough for bringing our vision to life and creating a beautiful space for our family!All our best,The Campbell's

I have contacted this business on multiple occasions. They will always tell you they will come by the next business day, but they never show up and they won’t call you back.

I hired Pascal Dupuis for a $60 000 remodel. The job was permitted by City of Ottawa. The permit failed inspection due to unlicensed, unqualified, inexperienced trades people that were hired by Next Level. Pascal did not care that the inspection failed, he just wanted to be paid. This was 6 months ago. In order to pass inspection, I need to hire another plumber and contractor to open things up again to fix the errors that were made by Next Level.Consumers Beware. Do your homework. Ask to see qualifications and licenses before letting this company into your home.