Canada Diagnostic Centres

The booking agent felt my requisition was serious enough to get me in same day I called. I was impressed with the care the booking agent showed.I had an ultrasound done for my Kidney's. I arrived on time and waited over half an hour past my 215pm appointment time. Ironic, when it was labeled urgent by the booking agent. The staff at the front counter were friendly but very direct and pushy. Like a factory moving product not people.The Technologist was the same way. Friendly, to the point, pushy and wanting to get the product done. I had only a couple minutes to figure out the gown. The procedure was through but kinda cold in the emotion department.I have read some of the other comments and want to say this. It's somewhat inappropriate when someone is a little late or has an issue it's a penalty or reschedule. However when places like CDC go beyond half an hour or more of an appointment time that's just part of the process. Maybe extending hours or taking less appointments would bring back a human element to the job and less factory like. Your location has a 2.7 google rating when others CDC locations are higher. In fact I believe it's the lowest rating in Calgary. Perhaps some reflection into what they are doing is in order.

Staff are always pleasant and so helpful. The techs, Jen, Anita and Diane are so amazing and always treat my family with the upmost care when we visit this location. Will always recommend this clinic everytime a family member or friends needs Diagnostic Imaging.

Came to an appointment with my mom today,very friendly staff,the ladies in this clinic are amazing,my mom appointment was for an hour,i watchedfor the intire time the patients were treat with great respect by the ladies at the counter.they went above and beyond to find solution for everyone.the language berrier between them was intense but they served them with smiles,great job ladies

I dragged my body on one leg across town twice. Just to get from the LRT to the store is 15 minutes. To get you should have left earlier". Thanks for that. Worst ever. Want to know how late I was. ......5 minutes."

Went in for a walk in xray, instead of just saying we are all booked up today" and leaving it at that

My daughter's KUB ultrasound is at 8:30 am and we waited for 25mins. We know the fact that it is so hard to hold pee specially for a minor patient. They should know that. Concern with the patients. I tried to talk to front desk because it's too late already. But she did nothing just say we will be accommodated soon. Not organized too. So unhappy for the experience

I love coming to this location. Anita at the front desk is always friendly and professional as well as going above and beyond to accommodate what I need. The gentleman doing my pain injections Dr. Aytour is the best.

If you are concerned about the low star rating of this location, please read my full review.I really don't know what all the complaints about staff or delays are about. This is my ABSOLUTELY preferred location for diagnostic imaging in the city, bar none. It is clean, staff are friendly and they work exceptionally well with frightened children. My only complaint is that it's hard to find parking and that is not something that they would have any control over.I come to this location 3 to 4 times a year for pain management injections, and my family attends this location whenever anything is required.To address some of the complaints I've seen, from a customer standpoint instead of an employee standpoint where it is required that you be polite.Sometimes, unforeseen circumstances can extend how long you wait. This is due to the fact that they are trying to take the utmost care of their patients. If you were sent for a stat" test here

the receptionist was very rude in this location her name is Anita. my husband had an appointment for ultrasound and Aspiration he cant walk because of knee pain, i was the one who is giving info for my husband because i let him sit but this Anita told him not to sit down and he needs to get up to fill the form her voice was loud and we feel humiliated. and when i asked Anita if i can come with my husband inside she refuse to let me in because she said he doesn’t need assistance and she kicked me out and let wait outside the clinic not in the waiting room. I’ve been doing ultrasound in different CDC but this Marlborough location was the worst.

Bad service. English is my second language .we were on phone. She knew that and spoke with unhappy sounds.I asked her about my expect time for my schedule and she didn’t answer me . She was just continuing with her own schedule that I can’t come . She haven’t asked me about i still want it or not. and closed our conversation : thank you, have a good day!So, Hope you guy will speak slowly and listen carefully what people who with English is their second language , be patient and be polite.