Houle's Appliance Service Inc

1st class service. Staff was great and price was fair.

Great service and fast delivery

So very helpful finding the part I needed for my washer. Thank-you so much

BEWARE! The last time I dealt with them, my dryer kept tripping the breaker. I called them to diagnose. They didn't open the dryer to check what was wrong, but they told me about the expensive what if it's this or that". They also didn't know anything about how it could be a breaker problem

Great. Serviceman was good to explain why my freezer had gone kaput. Will certainly call them again.

Excellent technical supportBetter pricing than anyone between north bay and SudburyExcellent customer service!!!

Office I called was on point and very helpful...unfortunately the service man was less then professional, and seemed like he didn't want to work. He immediately came in and sat down and spent 30 mins sitting looking at his phone before actually looking at the unit. I had to inquire several times what he was actually doing. He obviously came unprepared, or was dragging his heels to rack up the time to a full hour. I almost told him to leave. I did not get the unit repaired and only a weak explanation as to what was actually wrong with it. He billed me an hour for his time. I should have only been billed 30 mins, because he only did 15 mins of 'work'. Very unimpressed.

Very friendly, had exactly what I needed. I'll go back.

They came in and fixed our stove. They didn't charge a fortuneWas honest about our stove being a older model.Thank you

IMy 83 year old mother in law called to have the timer on her washer replaced and tested. She supplied all of the information including serial number and model number so they would bring the timer for replacement.Their Representative arrived and promptly told her he didn't have the part and gave her a bill for $109.I had tried to find the part online but every site had zero in stock....that is why we called Houle's. They should not have come if they didn't have the part.The owner, Dan, listened to our story and refused to refund any of the $109.Then he called her up and told her not to buy a GE washer after she told him that she bought a new one. I guess Houle's doesn't sell GE.Zero customer relations.Since I posted this review the owner ,Dan, called me to harass me. He had no offer of resolution...he only wanted to harass and badger me....no class.