T & T Medical Clinic - Dr. Kim Tran, Dr. Anh Tran, Dr. Andrea Lam, Dr. Anjali Papneja

Do not go to this place. First of all the staff that works here are substantially rude. I couldn't explain my situation Samantha kept hanging up the phone not allowing me to speak. I do not recommend this place because service matters. The staff should realize if they don't have people visiting the clinic the can't get a pay cheque. Very dissapointed.

The doctor was quite rude and dismissive despite smiling at the same time. The information on the handout she gave to me directly contradicted what she was telling me. I felt rushed and not listened to. I think this is the worst experience with a doctor I've ever had. I called the secretary back to ask if the other doctors at this clinic had the same opinion. She said they did so I didn't bother to consult the other derms here. I eventually got proper treatment from a different dermatology clinic and improved my condition. I strongly recommend against this coming to this clinic.

Dr Anjali prescribed a generic skin medicine within minutes of speaking to me; she was basically saying, if you have any kind of acne or scaring its this. My skin is sensitive and this gave me a rash or burn on my chest, an enormous rash or burn that hasn't subsided for about 10 days. I called in for an appointment and they offered me mid December, 5 weeks out at the earliest. I tried to explain that if they can't guarantee me this isn't going to get worse or scar than i cant wait that long but reception insistent the Doctors don't cover for each other. I got pretty angry about the entire experience but I can tell this happens a lot because they really couldn't care less. In summary my experience with this clinic was a prescription without a face to face visit or any real qualifying questions, a painful side effect I need to seek treatment for on my own, and zero follow through from the clinic. I will avoid this doctor and this clinic at all cost.

Unfriendly, cold atmosphere from the front desk onwards.Dr. Kim Tran, who I saw, was similar and also I felt very rushed. Not welcoming for sure. Won’t return to this place for sure.

I would give her zero star if I could. Dr Tran misdiagnosed and gave me a cream and made it worse and refused to see me. I asked receptionist many times to see her. Now that skin on face is damaged she won't see me at all and sending me to cosmetic dermatologist? Is that normal???Very rude and unprofessional. Save yourself grief go elsewhereThey don't bother replying to these reviews also

The secretary is so rude, even on the phone call she did not listen me at all and i was trying to ask questions she did not let me speak and closed the phone in rush. STAYY AWAYYY FROM THIS CLINIC ASAP. After she closed, I called them several times and there was no response. BiG no to dermatology in this clinic.

NOONE should ever go to this clinic.After reading the reviews here which I should have had done prior!The doctors of this clinic should really reevaluate their secretary that represents them. She is a detriment to your clinic.There are no words that can adequately describe her and her non existent abilities to interact with patients pleasantly and with empathy. Listening & communication skills are non existent, not to mention down right rude.Doctors please take these reviews seriously. Secretary must go

Dr. Anh Tran, family physician has been my family doctor since the office opened. She is one of the kindest doctors I have ever met in my life. I never have to wait more than 15 min to see her. During the pandemic, I got a very bad Covid, although I could not come to the office to see her, she called and monitored me daily until I recovered. That is one of the many things she has done for me. I have friends and family who also have Dr. Tran as their family doctor, they all told me how caring she is.

I have not even been at the clinic yet but I already have a complaint. I talked to the secretary to set up a appointment. Firstly, I asked her where exactly they were located, out of curiosity, and right away she cut me off saying that I am not coming in. I realize that it is a virtual appointment but there was no need to be rude. Secondly, I asked her about the email I had just received and was asking questions about it. She told me not to talk over her and to let her explain. She was rude and curt. I hope the doctors have a little more patience and better bed side manner then the staff they hire.WOW! Absolutely the worst run business/clinic! After I complained about the rudeness from the secretary on the phone, I got a call from the manager. She told me that she read my review and I told her that her secretary was rude to me. The manager tells me that my appointment is cancelled and to find a new doctor. What kind of sham are you Dr's" running here. Absolute worst customer service ever. Instead of talking to your future patients and hearing what they have to say

If I could give zero stars, I would. The receptionist at this clinic is absolutely horrendous. I am utterly shocked and extremely disappointed. I had an appointment with Dr Tran for my son and needed a requisition prior to the appointment. I did not receive the email with the requisition. The receptionist would not resend me the email, for some reason. She did not explain why. She also referred to it over and over as a “blood requisition”. Which it was not. She was rude and overbearing and would not listen to me for one moment. I have never left a negative review in my life but I am so shocked and appalled. I wanted to speak to the doctor, the clinic manager, anyone just to get my requisition and move on with the appointment but the receptionist refused to talk to anyone else and told me to go to a different doctor. Wow. I simply have no words.