Toronto Sleep Institute - Thornhill

My CPAP is failing, and I need a new one. But, unfortunately, I can't just buy another and must get a prescription for it. Since they had forgotten about me for a few years, they said I needed my GP to send a new referral and start again. Its been five months and both I and my GP are still waiting. If you miss an appointment, they can report you, and you lose your driver's license, but if they ignore you, tuff luck. The doctor is great, the clinic is horrible. I give up. It's time now to take care of this myself and buy something online without them.

Sleep test technician was very kind and helpful. The place is very clean, tempature of the room was good, and the bed was comfortable. Even though I did not have a good night sleep, I would still recommend this place as I went into it knowing it would be difficult to sleep with all these wires hooked up to my body.Suggestions to improve the experience:1. Have a larger night side bed table to store our belongings closer to the bed rather than across the room so that we can access items without having to unhook ourselves from the wires each time.2. Oxygen finger reader to be installed better, as the pain and discomfort from my finger woke me up a couple of times.3. Provide a to-go mouth wash bottle since we are not able to brush teeth at the facility.4. Provide clear instructions for the removal of the goop glue in hair.5. The wake up order should be kept the same as the sleep order of the patients. For example, if you got your wires hooked up and able to sleep first, you should also be the patient that is woken up first to remove the wires. Every minute of sleep counts especially if you did not have a good night sleep.

IT WAS A GREAT EXPERIENCE. The staff was very nice and friendly.The new facility was very clean, quiet and comfortable. I willrecommend to my friends.

Everything was super cleanStaff were very attentiveSpecial thanks to Mr Mahbur rahman for all the help

It was great experience here with sleep study, staff is very helpful and explained the sleep study process in very detailed. There is dedicated Parking downstairs, only thing found difficult to access clinic is from main door which is very inconvenience.

A great place to get tested! Everything is clean and tidy, the staff is punctual and patient and they treat you well.

Short term nickel and dime is not generally a smart policy. But that is how they operate.

Great experience! I have walked in the clinic without appointment and Sky J, the front desk staff, helped me right away with booking me an appointment. He is very helpful and extremely professional. He always have the best solutions.Recommend this clinic to anyone who is searching for the one stop sleep clinic.

I had a great experience. Michelle was doing a great job explaining the process, hooking up the equipment and everything else. Not the easiest way to sleep but that's part of the gig.

I had a surprisingly good experience, mostly because the gentleman who took care of me was pleasant and transparent and responsive.