RE/MAX Revelstoke Realty

Pathetic service!!! We are renting a unit through them in Kuilsriver. We always struggle with them when it comes to maintanace or whenever we have issues in our flat, a small thing takes weeks for it to be fixed... Pathetic! Pathetic!!!!!

This company has a woman named Carolyn Lorrain representing part of their team. I've gotten so many complaints from locals about her business practices, it's just disturbing.Renting out mold ridden homes to desperate families with children and pets - only for them to find out, once the paint smell wears off and spring hits. The interiors of these homes turn into mushroom farms - ceilings, floors, walls. Rotting floors and ceilings.The homes she's renting out are falling apart and she has no heart to actually respond to her tenants requests and get them fixed. Even having the audacity to go as far as to THREATEN them.Extremely disgusting. WOULD NOT recommend using RE/MAX Revelstoke, and especially not her.If only I could give 0 Stars.

Purchased a home through Re/max and was very happy

Remax Revelstoke assisted me in dealing with an Estate of 18 properties. Cynthia Kidd (agent/manager) and her staff did an excellent job of marketing and assisting for a complex set of properties. I highly recommend this company and any and all there staff ..!!!!

It seems a long time ago now that I had the great pleasure of working with becoming friends with Fern Hickerson. Having a little time today she'd been on my mind so I thought I'd take a minute post.I met her at a house we were considering when she filled in for another agent. She didn't know what to make of me because my first words to her were a warning on introductions that I HATED most Realtors and was in the process of suing one on behalf of my elderly parents.Completely undaunted she showed me around and said happily she had a couple of others we could see another day. She reluctantly let me use my own vehicle and gas to house hunt together- but still smiling - as I insisted -explaining to her I don't believe Realtors or anyone should have to work for free - if I didn't end up buying.I also told her I don't believe many agents earn the amount of commission they're entitled to. Not once did she defend the industry when I nattered on and even agreed with some of my concerns about the practice double ending/one agent working with both parties. That's when I knew I'd met someone rare who actually values her integrity rather than the sale.She steered me away from a well priced house I wouldn't have known would have years of heavy construction vehicles driving by it and laughed hysterically with me when we viewed a home 'staged' with 'special magazines' left hastily by the bedside in a Master and after I stepped in my white Whistler boots on a mammoth plop of dog poop while exploring a potential front lawn.In short she found me our dream home and without stress or games between 'us & them' closed a great deal for ALL. She even took care financially of the seller's unintentional disclosure ommission that arose months after closing - without a single question.I've worked with over a dozen different agents over the years personally and twice that many professionally. Without a doubt she is THE BEST REALTOR I've ever met and I would be happy to recommend Fern to anyone - buying or selling - just thinking of it - or like many people intimidated by the entire process and not knowing what they don't know or how to start.If you're a first time buyer she will set the professional standard of what you should expect from any Realtor going forward and equally if you're a senior downsizing she'll do right by you. She simply loves what she does, is great at it and her reward is a happy client.Sadly, my husband and I eventually moved away from Revelstoke but we both think of her often.If you should see her tell her an old friend says hello!

We used RE/MAX to assist with the purchase of our unit at MacKenzie Village with Fern Hickerson as our agent.Firstly, the unit, rather the building, was not completed by the time it was promised to us. We were okay with that, but we were forced into closing the unit , without even a proper walkthrough for deficiencies. And though there were quite some deficiencies and incompletions. My problem is not that the building and unit was not fully done by the promised date, but my issue is that my realtor did not act supportively towards me through this process. When I brought this issue up, it seemed the realtor was more concerned in the interest of the seller rather than us, the buyers who hired her.