Brookstone Windows & Doors

We were extremely happy with the quality windows that were installed in our home. The salesperson did a thorough job checking our existing windows and he pointed out valuable changes to the aesthetics of the windows that could enhance our home. The installers were on time and did a professional job installing the windows. We highly recommend Brookstone Windows and Doors.

They were on time to their schedule, worked fast, and cleaned up after the work. The windows and installation quality were great; no more draft inside the house. Looks amazing too. We definitely recommend if you need any windows replaced.

Brookstone was terrific to deal with! They were friendly, efficient and very customer oriented.Carl - our sales rep - was very helpful in planning our new windows and working with us on timing of installation.Our installers were on time, helpful and most of all a pleasure to have in and around my home during the install.Would absolutely recommend folks give them a call!

Brookstone did a great job replacing some windows and doors for us. From the quote process to installation to follow-up they did a good job. They kept us informed of the process as things moved along.

With each team you will get different experience, in general they take a long time for everything!Sales:The worst! Make sure to triple check after them and every thing they say make sure to have it in writing, because their word means nothing!-After we negotiated and gave us the “the owner birthday discount!” To match our budget. When the guy came to measure the windows we found out he took out 3 window from his quote and sent us an additional quote which surprisingly put us back to the original price!-all windows supposed to be compatible with the government green conditions for rebate and loan but after inspection 3 of them are not!-The sales agent not sure if was allowed to be driving from his breath from across the table!-Of course after calling them, there is nothing they can do.PS: this was a full house project/25K+ not a single window. As long they had their money in their pocket they care about nothing unless you have a legal paper against them. So again get everything in writing and triple check because their word means nothing.Customer service:polite but not helpful!Installation/technical team:Great! Or I could say the only good thing. They are professional and went above and beyond!

We had a wonderful experience with Brookstone windows.Everything from the sales person to the office staff (Thanks Leslie) to finally the installation team.Super professional - they did what they said they were going to do!Highly recommended!!

The window installers were perfect! Came in and explained the whole process before they started. They were also extremely quick, clean and efficient. The salesman was knowledgeable and not super pushy. Don’t have anything negative to say about brookstone windows and doors. I would recommend they to anyone looking to get your windows or doors replaced.

I had this feeling that I should go with this company, and I’m definitely glad I did! Great experiences from the whole team in each department. Kyle, Ryan, Jessica, Leslie, George and Serge you are the most caring, helpful and intelligent people I spoke to. The timing (way earlier than expected), the quality of windows and installation was above par! I was in awe when finished, it’s beautiful! Definitely will use them again for my doors when needed. Thank you again and have recommended you to others.

We recently had our front doors replaced and the service provided by Brookstone Windows and Doors from start to finish exceeded my expectations. They were courteous, prompt, professional and a pleasure to deal with. I would have no hesitation referring them to family and friends.

The overall experience with Brookstone was a professional and positive one. We love our new front entrance doors and are pleased with the finished product. The customer service was exceptional and we highly recommend this company for your window and door needs. We were amazed with the two installers’ professionalism and attention to detail. They were truly exceptional and enhanced the final step 100%. They kept us informed of the install process and were incredibly clean and tidy. It was a pleasure to deal with such an awesome company in these crazy times. The product was well worth the wait.