Door Doctor

From our initial discussions, all the way through to completion of the work, Door Doctor was outstanding. The staff were always engaging and delightful to deal with. They managed expectations well, and left things clean and tidy. Our wonderful new garage doors have been operating for over a month without any problems, and several neighbours have mentioned how nice they look too! I strongly recommend using Door Doctor for your garage doors.

Kurtis was phenomenal. He arrived quickly, was kind and professional. He provided a very valuable and cost effective service. He really saved our bacon, after a door issue stopped our door from working.

Big thanks to Door Doctor's Kurtis who has replaced both torsion springs on both of our garage doors. Kurtis was very professional and quick in doing the replacement. I would not hessitate having him do additional work and will recommend him.

Wonderful experience with this company. They had serviced my garage door at my previous residence and due to the good service that I had experienced I ordered a new garage door this past spring. Great service from the sales rep Stephanie as she came out quickly and was able to give me a quote and realistic time frame for installation. Then Kim did a great job to book the install appointment and sure enough the 2 installers Justin and Tyler showed up on time and did an impeccable job. They are a great team and loved how they made sure my door looked fabulous. I just love my new door and truly appreciate the whole team behind Door Doctor as they all did an amazing job from start to finish. I highly recommend them. 5 ⭐️’s

Colin & Seb did an amazing job of installation. Stephanie was incredibly efficient at time of quote and follow up questions. Sierra at the office was fantastic, always prompt in her response via phone or email for anything else we needed along the way. Overall, extremely happy with our new door and the process we went through.

Such a great experience with this company. Super helpful from start to finish. Very, very happy with our new garage door. Big thank you to Stephanie and Tyler!

I made the mistake of using their web portal to have the garage door fixed quickly. The portal is pretty good for booking but it tells you nothing about the amount they charge. We had a young person show up to replace the broken cables. I asked him to also adjust the door so that when we close it in manual mode, the garage door can reach the ground. He spent about 30 mins, charged me $400 and didn’t adjust the springs to do what I asked. I called and talked to someone and provided detail info. Four weeks later someone called and I couldn’t answer. I called back right away and asked that they call me back. But they didn’t. This company is fast to take your money but don’t expect them to address any of your concerns once they get paid.

We are very impressed. Before our new home was built, based on the blueprints, Stephanie had us change the opening size since we would not have enough room for the door tracks. She saved us money by making the door slightly shorter. The installer arrived on time and did a great job, the door is very smooth and liftmaster opener is quiet and lights up the garage very well. Thank you for making this easy for us!

Super impressed with the service and timeliness provided by Door Doctor (subcontracted to Correct Door, I think). Josh was incredibly kind, took the time to explain what was wrong and fixed the issue without any trouble. My garage door broke late at night and I sent my request overnight - even though there was a snowstorm Josh arrived first thing the next morning to get the job done. Extremely grateful that we have excellent companies and individuals like this here in Ottawa. I would highly recommend Door Doctor/Correct Door and Josh Connolly in particular to anyone who needs a fix or new garage door, you will not be disappointed.

I've used these folks for nearly 20 years to care for 2 balky garage doors (that they did NOT install!) and The Doctors are always responsive, knowledgeable and pleasant to work with