The Ottawa Hospital Civic Campus

It was a nightmare to get a parking at this hospital, with my handicap parking, did not matter, there was no space anywhere. After driving around, all the lots were full. we lined up at the five story parking for 30 min and few were allowed and construction going on, no one to help or direct and we had to go round and round to find a spot like a puzzle, took another 10 min, no one to help. Same coming out, the exit was not clear, blocked, did not know how to get out, no help, finally got at the counter, paid $14. The doctor said, next time take a taxi/uber or ask someone to drop me. It is a mess up there according to the doctor and nurse. The staff were very professionals.

Hello everyone this hospital is amazing. Every time my mom went there, got well taking care of. everyone, helpfully, nice , and defenetly they know what they are doing and trust them with my life ! No wonder why they are always busy . Today took my mom and was very sick we met Dr Murry today . He took lots of test , very helpful, caring , knows his stuff , and also advised her with things . Very good doctor. was very pleased and happy with his service . If I ever need help it willBe the only hospital I would ever go to.

Where should I start? My father is having a back surgery as I am wrighting this review. He is still at the hospital because he is not sutable to leave juste yet. There is a doctor visiting him twice a day that is super mean to him. That doctor is staring in his eyes and just tells him that you dont need anything. Last time the same dr slaped his back very hard on the spot that thatthe surgery was one. I write that review hoping the admin of the hospital sees it. I am personaly looking for this dr. I have questions answered from him. I will make sure he will be in trouble and he will never do that again to anyone.

The nurses and doctors at the civic hospital have a great attitude most of them but we all have to keep in mind the amount of people they have to deal with on a day-to-day basis. So let’s always support our local doctors and nurses. Thank you for their ongoing services…

Our time at the Ottawa Civic Hospital was a very mixed one.The nurses across all departments were fantastic, caring, and were very attentive to my wife’s needs as well as my own as we were going through the process of bringing our first baby into our family. So huge shoutout to them because the month we were in hospital would have been unbearable without them.Our OBGYN was also very helpful and helped us through our journey bringing lots of information and clarification that was greatly needed in a time where a lot was happening at once.Unfortunately, that is where my compliments have to end.The biggest problems we had were all the opinions and diagnoses that doctors would give for us. We felt like we heard 7 different opinions that were never cohesive along with other doctors. My Wife was diagnosed with Preeclampsia, only a couple days later for another doctor to tell us that she didn’t and was going to discharge us with Blood Pressure counts still being rather high. My wife got tested for every.single.thing. Taking blood all the time and while it did rule out a lot of things, it was a lot for my wife to handle.My biggest problems come from the special care unit nursery however. On the day of our discharge, the nurse that was there asked if I wanted to change my baby’s diaper. I said “I guess” tentatively because I’ve never changed a baby’s diaper before and I’m completely new to all of this. The nurse responded very rudely and said “well you’re gonna have to learn how to do it at some point!” Which angered me beyond belief, showing no understanding of any form of teaching for me. Throughout the rest of the interaction she would tell me things to get, and when I didn’t know what those things were, she seem frustrated even though again, I’m a brand new father.It seemed as well that we were very rushed to get us out of the hospital, which I understand when you have a big city with a lot of people and babies to tend to, but if that has to be done, more teaching and guidance would be much appreciated and would have put myself and my wife at ease.Overall, there was good and bad, and we still have a lot of questions that weren’t answered or things that nurses gave us in the special care unit that were either not explained enough, or talking to other doctors and nurses, were just not correct.We still appreciate all the work that was done and the care that we received from the many nurses that were with us over the past month and allowing us to bring our baby home and being able to finally bond and spend time with her.

Would give less If I could. Waited 13 hours with my 16 month old child..During this time I watched as nurses hung out talking and watching videos in the office and watched nurses walk by with their phones out watching videos and 0 people were seen by a doctor the entire 13 hours people finally started to get seen at 6:20am which is also the first time I even saw a doctor walk in the emergency department, seemed there was no doctor for 13 hour. Honestly the worst experience I’ve ever experienced. No food no water no drinks nothing and my 16 month old was treated as if he had little to no priority even when he has been coughing for a month to the point he was vomiting mucus in the waiting room and in the room. Oh also don’t get your hopes up when they call you to emergency. You’ll wait hours then go up to emergency then they will have you do urine sample and be sent back to waiting room for several more hours. Then just when you think ok their calling me in NOPE surprise you’re now put in the hall way of emergency to wait several more hours until you finally get a room to wait the rest of the hours until you’ve finally had enough and leave with not seeing a doctor because you’re so overwhelmed and tired. Oh and don’t bother asking how long the wait is the answer is always the same I honestly don’t know.

Had a neuro spinal injection today. Amazing experience. The nurse/technician was wonderful, kind and professional. Dr. Chakraborty was prompt, took the time to explain everything and is exceptional at what he does. The BEST experience with this procedure that I regularly have twice a year.

Friendly staff. Everyone was trans friendly, was respectful of my name and pronouns. Wait times were faster than I expected. I was there for a total of 6 hours which is not bad considering I wasn’t in very urgent condition, and I needed quite a few tests done.My one request is PLEASE do something about the screeching door at the entrance to the ER. That thing is seriously brutal and must bother the staff too.

The services the Hospital offers are good…IF you can get to them and to your appointment due the horrendous parking situation. There was a huge bottleneck with people who were so impatient started to drive on the opposite side of the street, so we were stuck….no one could get in or out the parking lot or drive up or down Ruskin street for over 45 minutes to hour. We waited for 2 Years for our appointment and risked it being cancelled due this insane situation. There is little to no direction to help expedite the situation. To not loose our appointment, we drove around and found a spot hoping it would be ok only to be ticketed…Thank you Ottawa. Oh and the MacFarlane garage line up was so long going down two streets that in order to get in line we would have blocked lane ways. We hope that any future appointments will not scheduled to this hospital even though the Doctor was very good.

I was in the ER last night (April 20, 2023) and I was very impressed with every part of my experience. The Admission and Admin staff were professional and quick. Despite a fairly full wait room I was triaged within about 20 minutes.The staff within were remarkable; kind, efficient, and most importantly compassionate. The ER was highly organized and I was grateful to be seen by a doctor who took my concerns seriously and moved my existing issue along further than I expected.Well done every one of you, right down to the man who was handling the cleaning.