Happy House Daycare

As a staff member of 5 plus years at Happy House and mother of 2 who have also attended Happy House Daycare. I enjoy working with every single one of the staff at Happy House and my both of my children created great bonds with the staff in their room. I was quite annoyed by a few of the negative comments that I read on the google reviews. And in response, I would like to try to defend the so called useless" staff at Happy House. First off

0 stars for this daycare is what it deserves. The owner couldn't organize a 4 year old tea party, never mind a business. Thank goodness for the staff which loved our girls and I feel horrible that they work for her. The owner tries to be intimidating to the parents who pay her bills. She is a money hungry disrespectful person who talks down to kids. Pay the extra little bit or wait for your kid to get in with the other daycare. Wish you all the best. Hopefully someone open a real daycare and put her out of business.

Want you're family to always get sick? Just send you're child to this place and they'll bring you back any cold, flu thats going around in a snap! Its a very simple process to fix that this company doesn't even know!

If I could give 0 stars I would. What an incredibly stressful and horrific experience it was to deal with the owner. So sad because the staff seemed wonderful. She is beyond unprofessional and so rude and confrontational. My daughter was only there two days before I had to make the decision to pull her out of there. Clearly I should have read the other horrible reviews of this place before sending my daughter there. It’s sad there isn’t any competition in town because I would imagine that’s the only reason they stay open.

Don't like your kids? Want them taken away? Than this is the place for you! Fastest way to introduce your family to public shaming, judgements ands child protective services! Want to destroy your family? Then look no further. All for the low low price of 750 a month you can have a daycare is full of disrespectful judgemental know it alls that like to meddle in things they don't understand.

Would be zero. Don't expect the care to get any better as they age. Staff can be defensive about things they really don't understand (unexplained open wound on hand vs no it's eczema"... whether or not you were a dermatologist in the UK) they WILL NOT properly watch the children and gossip/zombiestare their phones while all havoc is wreaking. Too many bruises that look like hand prints. When you bring any concern to "management" you will be facing even worse defensiveness and drama remarkably from one with no background in child psychology. Instead of apologising or even checking footage of their lazy teachers they will accuse you of being an overly loving parent! Zero professionalism... even worse human decency or regard towards your babies.Before child turned 19months this was a heavenly place full of trustworthy

Me and my, ex, were going through a separation and without my knowledge he put him into Happy House at the time. But after I tried contacting them 4 separate times just to simply know what activities they provided, what kind of meals they provide and what they do with the kids, all I received was defensiveness, no communication as to what he even does there. The staff that I spoke with were extremely rude, not co-operative by any means and you would think that they would be able to provide basic information to the other parent but because they had a close relationship with the father I received no communication from them. I would never recommend this place for any child. The staff are horrible to deal with not to mention I run my own dayhome and I would never speak to a parent like that in any circumstance. Do not put your kids here!

My family has been with Happy House on and off for the past 5 years and it's steadily going down hill. There are multiple issues with this place but below are my main concerns.TLDR: I do not recommend this facility for anyone's family.#1. The attitude of the staff, mostly management, do not have a supportive attitude to you and your family. They expect you to support them and it's been getting worse.Examples of this are no flexibility with drop offs between 10-2 pm. There have been multiple times where I have had to take a day off of work simply because my child had an appointment at 9 am and then I'm not able to drop them off until 2pm. Also Happy House takes advantage that most of their clients are military families and close completely when they know most military families have the day off. This is extremely difficult to deal with if you are not military and get paid by the hour as you have to either lose a day pay or pay for child care on top of the paying happy house for doing nothing. They also take about 3 weeks off at Christmas which again is unacceptably long since most families still need to work during that time. They are also taking PD days that align with the schools so that means parents must take another day off of work.The daycare should be open to support their paying customers and keep the customers working to the max extent possible.#2. The meals they provide my child is very poor nutritional value and that also seems to be getting worse. They do not follow the Canadian food guide or any standard which results in a haphazard selection of food for meals. I'm not sure who decides on the meal plan but Im positive they do not hold any qualifications or education to be making those decisions so the outcome is usually whatever is cheapest which ends up being simple carbs. This is a big deal since they control most of the food your children eat for potentially years on end.They should at least allow parents to supplement meals with their own snacks etc but that is not allowed. Better yet follow the Canadian food guide since that's exactly what it's there for.

I’ve worked at happy house for two years now and have my 3 kids in the south centre. All I can say is the workers love the children as much as their own children and I have had amazing experiences with the ladies I work with and that are my children’s educators. I love feeling like I can drop my almost 1 year old off in the morning and know that the ladies give her all the care and cuddles she needs and wants. My youngest son is a runner and they do whatever they can to keep him safe. And my oldest loves daycare so much he asks me if it’s a daycare day and will ask his educators for worksheets to do. Everyone is to their own opinions but I have yet to have issues with me sending my children there. Also for ones who complain that happy house is closed so much they follow the school calendar and I can vouch as an educator that we sometimes need a break as our jobs can be stressful and mentally draining.