Cityscape

Like other reviewer said this company like highway robber, they promised to do something, but send technician came over, didn't solve the issues, but charged me over $277 dollars. How can this company treat customer like this? In the future never use this company and not to refer to others.Called this company a few times for overcharging on my credit card and was told that they will call back, never received their phone call. then I called them after a few weeks and was told the owner is on vacation. I feel being cheated again, then let me hold the line. A man said he is the owner, he can not give me the refund, etc.

Great local coffee shop.

Service excellence! After no communication from our service supplier of 8 years I chatted with our neighbour who provided a solid recommendation of Cityscape. Ironically, Cityscape was scheduled for a spring opening for our neighbour the next day. I met and then chatted with technician Daryl and then I called Cityscape and spoke with Jenn. In about 5 minutes the Cityscape had a file opened for us and after completing our neighbours opening the technicians did ours. Daryl completed a broken pipe repair quickly. Given the industry is extremely busy in the spring, and confirmed previously with a few unsuccessful calls to other irrigation firms, the quick effective service was very much appreciated. Thank you Cityscape!

I was walking by and they started an irrigation system on me, no warning or anything than never apologized…

Bruce's team did an outstanding job on the installation of our irrigation system for our home. Thanks to the entire crew for being thorough and for leaving the property immaculate once the installation was complete.

Customer service left a bad impression alone. Not sure if she was having a bad day, but she seemed to lack knowledge on the offered services and had a tone with answering my questions. Will be looking elsewhere for property services.

We hired City Scapes to winterize our irrigation system. The technician blew off a sprinkler head and cap with the compressed air (no big deal, that happens when winterizing).However, the technician did not inform us of this before he left. We discovered a blue flag in the back yard and found the sprinkler head at the bottom of the pool.After calling the company, the response was it was broken before we got there and we don't do repairs in the fall".I understand mistakes happen when winterizing

Had a system installed by Cityscape. Recently had a PVC elbow on a sprinkler head repaired. Took technicians(yes they sent 2) only 10 minutes on site. Total bill $294.39 with parts cost $10.52. This is outrageous highway robbery. I will never use or recommend this company if this is the type of overbilling as part of their after sales service.

great attention to detail quick service

Cityscape is an Ottawa-based site management company established in 1986 that provides detailed and specialized services for Class ‘A’ commercial and retail properties.With a focus on preserving a healthy, clean, safe, and attractive outdoor environment, Cityscape currently provides quality, all-season site management and consulting services for over 80 buildings in the Ottawa area.Since 2010, they have acquired the businesses of Ottawa Irrigation, GreenScape Watering Systems, and Ottawa Landscape Lighting. Well known for developing strong client relationships and outstanding teams, each company shares a deep passion for design, quality, and community involvement.Cityscape is also a member of multiple associations that play an important role in maintaining the confidence and trust in the profession of landscaping and snow removal industries, while encouraging and supporting the education and research within these fields.