Party City

Got all that needed for our son's birthday party. No running around to all the stores. You het all the party needs in one store.

Horrible customer service. I ordered a kids helmet costume online and went to the store to pick it up. O waited 10 minutes for the cashier that scanned my qr code to bring the item. I saw the cashier leaving the store and asked about my item and she said that she was off but told a colleague to bring my item. I went to the line again and asked to another cashier. I waited for more 10 minutes and at that time I went to my car to give a snack to my fuzzy little one. I waited more 10 minutes and nothing until I asked again and my item was there. I even ended up getting a similar item and ask for a refund because I thought it was not there because they were taking soooo long. The lady gave to me in a closed bag and I was so tired of waiting that I didn't check the helmet closely. Just to find out at home that it came broken! Very, very frustrating!

I had such a wonderful experience at this location; the staff were enthusiastic to help me find what I needed and were genuinely kind. I was in on a Saturday, and there was a wonderful team working that day.

Super amazing customer service! Apparently trying to find fruit themed stuff in winter for a Two-tti frutti birthday is super hard lol but the staff are incredible and helped me find all fruit stuff from their warehouse!! Amazing and highly recommend!!

All my party needs got met at a spot. My secret imaginations became real here. Affording me the opportunity to dream with no boundaries.

Huge selection of anything party related. Helpful staff.

This location is very hard to get ahold of over the phone and not the best with customer service.I tried to call several times on several different days.I was told if I placed an order online for balloons that I would be called to ask about helium and when I would like to pick up my order. I placed my online order and was never called and their automated system was going to cancel my order if I did not pick up on the third day. I went in to the store to pick up my online order and tell them when I would like to pick up my filled balloons with helium (Sunday at 11am)Upon arrival on Sunday they were not as busy as when I arrived earlier in the week. It was only myself and one other customer in the store and two staff. My order had not yet been filled and the employee was apologetic and got to filling it right away. While she was filing my order the two employees skip the dishes order arrived. I assume that before my arrival instead of filling orders they were busy creating their own order for food.From my overall experience with this store I will find somewhere else next time.

Absolutely wonderful experience. Friendly staff and speedy service. Products are reasonably priced

Buyer beware. Their helium filled foil balloons which associates say will stay fully inflated and afloat for 2 weeks or more is only guaranteed for 24hrs! We had a multi-starred grad bouquet deflating by the 3rd day. Only suggested remedy was to add more helium at the buyer's expense. Zero customer service and understanding by the supe/mgr at this location.