Festing Toyota

Service was terrible. They were to wipe the error code and fix the O2 sensor error. Instead, they held the car for the entire day, and gave it back at the end of the day with no error code showing (421 + tax). As soon as I turned it off and on the error code came back. The response - Oh it is a ladder process - bring it back and we will continue working." No offer for any help.I was offered no updates in the service centre. I eventually asked 3 times for service. They knew I was coming from seguin (1 hour away) and there was no offer for a loaner vehicle. Instead

Thank uou Micheal for helping us with the purchase of out new Tacoma truck. We absolutely love it. U and ur team at Festing were awesome and we will recommend the business and Toyota to all.

I would love to give this place negative marks. Hey Brian, thanks for calling me back after I told you my family needed help! I'll call you back first thing tomorrow" liar. I loved Mark Armstrong

Just bought a truck from Paul, him and Jeromy were great with updates and making sure the whole transaction was as smooth as possible

I have not dealt with this company at all, but after seeing what Brian" has put my sister through

Outstanding experience! Just wanted to share and thank the team at Festing Toyota for the incredible service we received recently. My wife and I were travelling and had some tire concerns. The vehicle had a slight wobble, and decided to get it looked at before continuing our drive. We pulled into Festing, but the service department was already closed. We asked the sales department for advice on the severity of our concern, and wouldn’t you know it, the business manager had 10 years experience on a NASCAR pit crew. WOW! They immediately sprang into action to help address our concerns with a torque wrench and an impact. In the blink of an eye (literally) we were on our way without concern. Blew us away! Such a great experience, we felt the need to share. If I could give 6 stars, I would. Thanks Brian and Mark for everything.

Great staff and service definitely where I take my vehicles the most for service.

They will return your calls and keep you updated on the ETA of your vehicle! They also won't sell you a vehicle that is sold out! I know that sounds like the bare minimum but I've dealt with over 5 dealerships in the last few months and this is the only one I can say will actually take care of their customers. They will also go above and beyond to get you into a vehicle as quickly as possible! I live 4 hours away from them and couldn't be happier with my decision!

What a fantastic team in the service department. Dale and his team, went over and above today to help me with my Lexus. Mechanic Dylan was so kind and helpful. Thanks for helping me today. Really appreciate it. I will return for sure.

The service department took advantage of me.My car got some battery trouble closer to Huntsville and towed to there and they said they will be able to get the part next day and fix it and quoted $1100+ and when I called my local Toyota dealership, they quote $780+…The service department guy told me after I told him the price difference that they had three different price of the parts that need to be installed and they got me the best one and it’s a little expensive but they said they were going to install it without any extra charge and it was a clear lie and if they had three different prices they should have told me when they mentioned about the quote.Also the mechanic was incompetent to finish the job as he took 7+ houses when this could have been 4 hours.I feel like they took advantage of me due to the fact of my vehicle broken down closer to it.I would not recommend their service if you want to save money and get some honest service.