Club Spa

Have had my Arctic Spa now for 7 years and overall still enjoying. One of the things that was recommended to me in buying a spa was to make sure the dealer is excellent and knowledgeable in servicing and helping with spa 5-10 years down the line. I can say they are excellent at this.

Very professional advice, support and sales for whirl pools and spa pools. Also, they sell chemical supplies for pools.Additional products: saunas, pool covers, pool stairs and many extras for pools or jacuzzi spa.Free parking in front of store.

Je suis une nouvelle cliente de clubspa brossard. Mon conseiller M. Rafik est professionnel, respectueux et très expérimenté .dans ses produits Il a donné tous son temps et bien suivi mon projet jusqu’à la fin.L’ouverture de mon spa de nage est un grand succès grâce de la formation bien expliqué de M. Rafik.Le service après-vente deClubspa est remarquable . Merci M. Sylvio et son équipe technique Maxim et Jessy je vous donne une note parfaiteFière de présenter mon spade nage :) ci-joint photo

Excellent service.Rafik is very knowledgeable

Sales rep made fake promises which didn’t materialize. Was told they will remove the old spa for free as a courtesy service, which became 300$, eventually became 500+tax. On the quote, we were allowed to choose a brown color, and 3 accessories included: steps/booster/rotary jets, but on the contract, there is only grey color available, no steps included. (Attaching the quote and contract so you see the differences) Was also told the delivery team can help drill a hole on the side where the wire can pass, but later was told no such service will be offered. Understood that delivery team don’t do installation, but just don’t promise to clients. The delivery team did a good job which is worth mentioning. So I decide not to leave the comment last year.Just open the SPA today, and notice the plastic frame is cracked after one winter. There is water dripping from one joint also. So the quality of the product is also to be desired, especially the frame should be able to sustain weight. It’s not a big SPA after all, only 1100L (290 gallons) of water, it’s actually on the smaller side. These are simply facts to share.

Excellent service

Great service

Excellent service

We had a wonderful experience at Club Spa. From our initial visit, to installation and all the expert advice and follow up. I would like to thank Rafik for sales and service and the great team of people who delivered our summit spa. 5 stars to everyone.

Great product and great service. The technicien and the sales person who helped me were both very helpful. I originally had given it a bad review because I was having a hard time getting a response to have my spa repaired as some jets were not working but I understand due to the busy season and covid related issues, there was a long delay but I love the service I received. Thank you!