H&R Block

Thikra overcharged me for part-time self employed income tax. She charged me over 200 dollars for an income that was less then 10K. It only took her 10 minutes to do it. Please stay away from this place.

Aweful. Took 2 hrs. Was getting charged more than quoted and wasnt going to get my instant refund until i disputed it.

Thikra Abdallah is the best!! I want to thank her because she did a wonderful work and helped me a lot.

I have been doing my taxes with H&R block in this location(Alta vista).My tax expert is Thikra Abdullah and she was very professional and helpful I highly recommend her

I am a returning client to this location, I have been doing my taxes with H&R Block for many years, different locations, and different cities. My latest visit to Alta Vista was very positive. My Tax Expert this year was Wekel, and he is an extremely generous person! It was a basic case, and he explained everything thoroughly and helped answer some of the questions I had about my return and future claims. He was very professional and helpful and I left feeling much more relieved, confident and so grateful about my visit to H&R Block this year. I also highly recommend Thikra, who was my Tax Expert last year.

awesome, thank you again H&R block and service was fast and simple. the ladies there were fantastic! front desk clerk was very nice and greeted me plus they squeezed me in without an appointment, got my refund same day. :) Thumbs up and i've been a client for a few years here. see you next year.

One of the worse experience. I booked an online application for my tax refund and got connected with one of the staff. I filled out all the information, wrote a message, and waited half of a day without any response. I called them and talked to another staff to understand what happened. They said that the one who was assigned to help me was not available in a couple days and would be back to work soon. I asked them why did they assigned that employee to do my paper when she was not available, and they said the system did that. I made a comment on the system that they need to do something on the system since this is not a good way of communication. Then the staff blamed on me and said I should have done some research about it or just meet them in person to do it. He even asked me to made a complaint if this was wrong. This is unacceptable and unprofessional! Super disappointed!

I had called to schedule an appointment with this H&R Block, Marina had answered and started by asking for my name and spelling it, as well as my phone number.However, afterwards, when I was done with that, I wanted to make sure they had the correct information down, so I asked Marina to spell it back to me, to which she just promptly hung up. I called back a few times asking if the name was correct, and she either gave me the name of the person I had an appointment or told me why she needed my name. Neither of these was my concern, so I had asked the same question, albeit changed up a bit, not answering my question Marina had hung up again. So I called again and asked for a manager, and I got put on hold for 30 seconds when she said her manager isn't in today because 'All managers are off today.' She had hung up.I called again to ask for my appointment to be canceled, which went over really easy, but then I asked for her name, and she was really hesitant to give out her name, after she did I had asked how to spell it and she just hung up.Personally, After reading some of these reviews I wouldn't go to this one.

Thikra is amazing and so pleasant to deal with! She gets everything done in a timely manner. Thikra is so knowledgeable and ensures that she explains everything in great detail. I definitely felt that I was being helped by someone who cares!

I had a good service with H&R Block,but I just want to mention that your referral program doesn't work. I referred someone and they didn't accept the referral. they told the person that they have already added other discount. You should not advertise something that won't be applied.