Trillium Ford Lincoln Ltd.

I think it's important to credit good service when it's due. And so far my experiences with Trillium Ford Alliston have been positive enough for 5 stars.The Assistant Service manager and his team have been very attentive with my farily new Maverick's general servicing.I'm sure it's a treat for them having a new model come in.Parts team have been quick to find answers for things I was looking into.And the service desk people have been pleasant when I come in. Especially considering I have resting cranky face.

Big Pete was awesome and knowledgeable. Made my car buying experience amazing. Definitely would recommend him as a car salesman that knows his stuff and makes sure your happy!

R-U-N... Their service centre will rip you off.I live in a family of mechanics including one who works for Ford. I took my Ford to Trillium for a rear clunking noise. Which my Husband and Brother-in-Law both agreed was rear shocks. My BIL ran the VIN and confirmed the shocks would be covered under my warranty package. Trillium Ford ran a diagnostics on the car, confirmed what we knew, the rear shocks needed to be done and told me this WAS NOT a warranty job as it is normal wear and tear. They apparently ran my VIN and confirmed my warranty would not cover it. The cost would be over $800.I asked Trillium not to proceed as I was being told otherwise from my BIL. Trillium didn't want to release my keys to me b/c I was required to pay $150 for the diagnostic test where my car was simply hooked up to a machine for coding. I refused to pay this amount and asked to speak with the manager. I asked the manager to rerun my VIN which he wouldn't b/c they had already done so. I told him I had family who worked for Ford who was telling me it would be covered. His response was I had been misinformed and in his EXACT words, everybody always wants something for free!" I'm not paying $150 for a diagnostics when you did me no service at all and I am now going to take it to another Ford who will want to rerun this same diagnostics and honour my warranty.I had to take a day off of work

Waited 1 yr and a half for a recall ..we bought a Ford focus 2016 7 yrs ago piece of garbage since day 1. Now waiting for the recall has done more damage to the car...NEVER AGAIN you will get my business.

I went there once before, and I was very disappointed with the service. As I was approaching the service desk, Olivia the service advisor shouted at me did you sign in" instead of "Welcome to Trillium Ford

I would highly recommend visiting Trillium Ford for your vehicle purchase needs. Nolan, Pete, Shannon were simply fantastic to deal with. Friendly, knowledgeable, and honest. New or used, do yourself the favour of checking out this dealership before buying anywhere else!

Adam Crowe, Sales Manager is absolutely a valuable asset to this dealership! Treated my Mother with respect and professionalism. Outstanding customer service from him!

I just purchased a new vehicle here so this review is of the sales experience only. Was a great experience from start to finish. My salesman Mike was awesome to deal with. Nothing but positive things to say. He was fast to reply and found me exactly what I was looking for.

Took my Ford Escape 2014 for rear wheel bearings, transmission fluid and last but not least transmission bushing which was covered under factory recall. Their price is a bit higher but excellent service: 1. courteous shuttle to work upon acceptance of my vehicle, 2. courteous pick up after work with full service completed. and excellent workmanship. Thank you ladies and gentleman in the shop that I never got to meet.