Pacific Ridge Landscapes Ltd

We recommend Pacific Ridge Landscaping very strongly.We have worked with both thteir exterior construction and garden maintenance sides and have been very pleased with the results and with our working relationship with them. Our new patio is now two years old and is a great success. It makes a real difference to us to know that they are looking after our garden as well. Our maintenance contract is thorough and clear while providing flexibility to respond to changing conditions through the year. Merle and Katie have been very professional while also being pleasant and personable to work with. They have been very sensitive to our particular needs and desires as well.

The Pacific Ridge Landscapes team began working on our property in the summer of 2019 and have been helping us gradually transform our fairly wild, somewhat neglected property into a gorgeous, colourful and bountiful paradise. We can’t say enough good things about Corey and the careful attention he gives our property whether its performing routine maintenance or working on specific landscaping projects. He has many amazing ideas for making the property that much better, and has a very ecologically-based approach - being mindful of removing invasive species the team encounters, keeping nutrients in the system through retention of native species wood chips, and taking the extra steps to safeguard our sensitive Garry oak/Arbutus ecosystem. Katie took much care in helping us select plants that are gorgeous, complement the native surrounding forest, and are deer-resistant. The whole team are exceptionally knowledgeable, friendly, positive, and sincere. When many of them were on site to do all the plantings, including Katie and Merle, it felt like they were one big happy family. They obviously love their work! We are so grateful to have the PRL team working with us to make our home gorgeous, and we would highly recommend them to anyone looking for excellent landscaping and garden maintenance services.

We were extremely pleased with Pacific Ridge Landscapes and the work they did to transform our little yard into a garden paradise. They were super responsive, extremely attentive and worked within our budget without issue. Their team worked with us to turn our vision into reality with expertise and professionalism, and their field crew was extremely tidy and friendly. I wouldn't hesitate to recommend them to anyone looking to update their space whether it's a small project or something on a larger scale. I would definitely work with them again, and look forward to seeing the crew around our little town. Not only are we extremely pleased with the outcome, but our neighbors cannot stop complimenting how wonderful things look- the transformation has added even more charm to our small corner of Sidney!

We hired Katie and Mearle to re-design and install a new front entry-way and driveway for our house, and we are very pleased with the results. Katie had a great vision for the project from the beginning, and Mearle, Jen and Sheena were awesome people to have working here. Their hard work was obvious, they were quiet and courteous, and they were always happy to say hello and have a chat about how the project was going. We won't hesitate to contact the team at Pacific Ridge for any work in the future, and look forward one day working with them again.

Worked through the design process and spent $2500 to come up with a plan after a few zoom calls and a few site visits. They ended being extremely delayed(up to a week in most cases)or flat out non responsive in getting back to me in answering minimal questions. After trying to fine tune the scope and cost of the project with patience over the course of a few months, we had a tentative start date of mid July and were at the finish line. After confirming with owner Merle that final contract would be sent out by weeks end, I had emailed on the Sunday to let him know I hadn't received it. I surprisingly got an immediate response stating it was not a good fit and best of luck." I tried to call and email to discuss but was completely ignored. It wasn't until Merle's wife replied to a text my wife sent did we get an answer. She stated "We've ran the numbers multiple times and whatever way we run them we're at a loss." Was absolutely shocked at the unprofessionalism and disregard for our time and out of pocket expense already incurred. We felt strung along over the course of this process and now it's a huge inconvenience. We're expected to start over again while they likely just found someone else they would make more of a profit on so kicked us to the curb. Terrible way to conduct business and would not recommend to anyone but will surely share our experience with friends

We approached Merle and Katie about landscaping our new home, which had basic builder's landscaping".They listened to our ideas and produced large fantastic coloured hard copy landscaping designs

Last year we bought a new home in Sidney and while the home was lovely, the yard was not what we wanted. We contacted a local, boutique landscaping firm called Pacific Ridge Landscapes Ltd. We were so pleased with the magic they created in our back yard. Out with the old, preserving a couple of heritage fruit trees, and in with the new soil, tiles, plants, irrigation, lighting and so much more. They truly worked in partnership with us from concept to design to implementation. They ‘got us’ so well.As a matter of fact, we loved the backyard so much, we asked them to turn our front yard into another masterpiece. And WOW, it is even more than we dreamed possible. The design was customized to build on and continue the backyard, with additional elements that tied into the house itself, including gorgeous lighted arbors.And as if this wasn’t enough, being travellers, we asked if they would be willing to design a program to do vacation checks for us (as the team is already there supporting the maintenance of our outdoors) and they said yes! So inside and outside are covered.We can’t speak more highly of the dream team of Katie, Merle and all the team members we’ve dealt with both in the office and the team doing our yard. The crew were so amazing, helpful, polite, answered all our questions and were very respectful of our wishes and our property, we trusted them 100%. They were all very professional, prompt, creative, easy to work with and the owners even have a Havinese, like we do.. it just doesn’t get any better than that, right!?They truly live their brand “We work. You relax”.Laurie and Ken

Many thanks to Katie, Merle and the staff at Pacific Ridge Landscapes Ltd. From assistance with the design to the completed project my wife and I are very happy with the outcome and process involved with preparing our ground level patio for renewal.The previous 27’ by 16’ patio of our two-storey townhouse has been here since the original construction in 1982 and needed renewal. We also wanted to ensure proper drainage of the patio area as the rains of recent years had us wondering if the perimeter drain system could be counted on to move all of the water away from the building. The previous patio did not have a proper slope, altered as it was from years of tree roots and settling, and so the water was reverse flowing to the concrete perimeter wall.Pacific Ridge had the miniature excavator, power loader, bins, removal truck and expertise to remove the 12 cubic yards of existing material dispose of it, lay down landscape cloth and bring in gravel, screened leveling material and all the pavers and stacking block for the raised garden bed.Merle used a laser level to sight our lines and establish grade. This is a very important process in civil work and provides a far superior end product compared to string line levels. The work was well executed over a few days and the end product is very appealing.Merle, Katie and their crew were very professional and prepared so a big thanks goes out to all of you for your hard work.

Pacific Ridge Landscapes recently completed for us a redesign and installation of our small seaside garden and patio. We liked the design Merle and Katie prepared, and it was amazing to watch their young crew bring it to life. Jen, Karys, Ryan and Cait worked as an efficient and amiable team.Everyone stayed in touch with us throughout the project, frequently soliciting our input and patiently responding to our questions. We were thrilled with the results -- a porcelain tile patio, a garden with balanced and contrasting colors, textures and heights, an invisible irrigation system, a pathway winding through the plantings, and accent lighting.We highly recommend Pacific Ridge Landscapes and would certainly work with them again.

When my husband and I decided that we wanted to further expand our landscaping and create a patio terrace and private oasis on our property overlooking the water, as well as install an in ground sprinkler system, the obvious and only choice for us was Pacific Ridge.“The Lower Deck” as we christened it was in fact Phase 3 of working with Pacific Ridge to enhance our landscaping.As repeat customers with PR, we continue to be impressed at how they consistently raise the bar and exceed our expectations.From the collaborative design conceptualisation, site preparation and flawless execution, PR were exceedingly professional and a pleasure to work with. The team seamlessly integrated the design with previous landscaping phases to produce a cohesive and thoughtful project.Not only was the design and work completed to an impeccable standard, we would be remiss in not pointing out the little details of the construction that are important. The PR team cleaned the work site at the end of each work day, were careful to protect other elements of the property while using equipment, were enthusiastic, courteous and friendly and carefully respected COVID protocols.Thanks to PR we are now look forward to enjoying the warmer weather and the “Lower Deck” – bringing a little East Coast to the West.To me “Pink is Perfect” and the PR Team lived up to its motto of “We Work You Relax”.We would highly recommend Pacific Ridge to any prospective client regardless of the size or complexity of the landscaping projectDeborah Dodge