ServiceMaster Restore of Fort McMurray

Had my stamd up shower restored from them. It involved the old shower being gutted put, relaying the water liner below and re-tiling. They had also removed the molding outside the shower so that would need to either be replaced or reattached.Multiple issues. This should be when generous a two week job but took 6.5 weeks to complete.Numerous times people would show up (randomly) to our house without knowledge of what they were set up to do. At the same time the contractors would expect my wife to relay whatever technical passover was expected to the next team rather then the project manager.The company bought a new glass for for us to replace the one we had without our input. I told then numerous times we didn't like it as it was straight from the 80s. It is obvious they were trying to cut costs associated with supplies as my wife and I found this door at Rona at a significant discount compared to others.The guy they had to come in to complete putting back on the trim did a horrible job. Requested the project manager to come to see all the issues associated with that and other things. He refused and actually never showed up once during the project. I found out later they had promoted the trim guy into a project management position. I guess if you can't do, you should lead.The end result of it being finalized:A glass door that is both ugly and attached crookedlyFloor tiles that are marked up before using the shower.A shower head that we can not extend out to the middle of the shower (like we asked) because they assured us it would work without looking at it.I am still waiting for the report they promised of the before and after close to 6 weeks after the job is done.I will never use this company again. They are disorganized, not willing to listen, and seem to think they know better than the client.I gave it two stars because we got our shower back (for now) and Service Master is no longer in our house.

Everything this company promised … they delivered. Very good experience with a busted pipe problem in our basement. They fixed the main problem and renovated the damaged area to our satisfaction. 5 stars.. VERY good people..Thnx Guys !!

I was flooded in the basement, at 10pm, after calling them immediately they were there and dealt with the consequences immediately to avoid things getting worse. Their staff is friendly and very professional

Had a good size leak in my roof & I was suspect of possible mold. These guys had all the proper equipment to check each and every space ( even hard to get areas ) & found out exactly where the mold had built up.Very impressed with the quality & professionalism. Highly recommend .

We asked this company for a quote to repair a small mold spot in our house and they quoted us for 9x times the price we had gotten from another local company, they included in their quote other non mold related repairs that we didn’t even ask for. In conclusion this company gave us a quote that was way over priced than other companies so make sure to shop around before you go with this company

Josh and the rest of the employees of Fort McMurray, service master restore done some incredible work for us. we had stain in the ceiling from bad air circulation in the attic, Josh spent 3 hours in the attic to do an inspection and produce a report for the insurance that made the insurance (new home warranty) change their mind and cover the cost of the repairs. all the repairs were done in a timely fashion, and the end result was perfect, everything promised was delivered as promised. we used them for 2 other repairs on the house and we are entirely satisfied with their work. These peoples are not afraid to go the extra mile... make extra efforts to insure that the work is professionally done and the client is entirely satisfied. they have my full recommendation.