Complete Restoration LLC

To clarify my previous post, I want to state that I was not complaining about the service. The work was done and I was happy with the results. The workers were very professional and they did a great job. That's why I was surprised to see water on top of the vapor barrier. I wrote the review that I did because I was frustrated and was surprised when no one contacted me when I notified them of the problem. Let me verify..the work done was done very professionally. I just wish they would have contacted me to help me rectify the problem. I'm not knowledgeable about the process and I was reaching out to the company to help me. Never meant to say that they didn't do good work. So I apologize to Byron and Scott. They do great work.

Our company uses Complete Restoration any time that we have a client with needs that are a result from a roof previously not done properly. We always refer but we have worked alongside Complete Restoration and they make it easy to bring peace into the homeowners lives. Have had great conversations about our faith with Rich which is refreshing in the construction business.

Complete Restoration has been #1 Restoration company in the flathead for many years. Thats says enough there. It is unfortunate that there are negative reviews but that is with all companies. No company is perfect but i can vouge for Complete Restoration as it is better than ever with the sole owner Rich Newbury. I'm glad to have been a part of Complete Restoration from the birth and as a previous employee as well as general contractor. Response time is quick and contrary to some they are priced fairly. Keep up the good work!

I called Complete Restoration about a very unappealing odor I had in one of my offices. The receptionist was very pleasant and professional, she had the technician call me back immediately. Within the hour the tech was onsite identified the issue and came up with a plan for resolution. Complete Restoration kept me informed every step of the way. They provided exceptional customer service and after they performed the recommended services I have never had another issue. This Company comes highly recommended.

Rich and his staff are all great people who are very knowledgeable in their profession. We have personally seen their interactions with customers as well as used them for our own projects and everytime we are blown away by their work. Every person at complete puts customer satisfaction at the start of their to-do.

Rich and his magic mold killing chemical treatment saved me hundreds of dollars in materials and labor with just 20 minutes of his time.If you have a mold problem, call these guys!I stared a remodel project and discovered under the old wallpaper there was water damage and a massive mold issue. I was on a tight schedule and couldn’t afford an extra 3 days of cutting out wallboard and mudding/drying/sanding.What a life saver! I wish I could give Rich a 6 star review.

Complete Restoration came through for us expediently and thoroughly. A vehicle hit our home and the second floor was in danger of collapse. Complete Restoration was on-site that evening, and had a crew out the next day to clean up the debris and shore up the house. They had a structural engineer and construction crew in the following days to assess the damage and make repairs. The area was secure and rebuilt enough to save the house and keep it safe for the winter. Complete handled the job with professionalism and punctuality especially considering long weather delays and our home is now back in shape. Thank you for the awesome job!

I spent approximately $10,000 to repair my crawl space and remediate a mold issue. They installed a second sump pump and put a heavier vapor barrier in so that the space would not flood any longer. They also added a dehumidifier to the fan. At the time that they conpleted the work, I was told that they would not guarantee the work nor provide a warranty for the equipment that they installed. I was disappointed. However, now the vapor barrier has water on the top of it. I texted the owner asking them if they would check the epoxy on the seams of the vapor barrier in case it was leaking. That was ten days ago and I have not heard back from them. As I said I am very disappointed.

A recent home inspector determined we had some mold issues in our crawl space, so we hired Complete Restoration. They promptly came out and gave us an estimate for the mold removal. They then timely came out and did the removal. The administrative staff was very professional and good to work with. The team that came out to do the work explained everything and were also professional and did a very good job. Our final bill did not exceed the estimate. We highly recommend Complete Restoration!

These guys are awesome!! Not the first nor the last time that we used them!! Very professional and they won't quit until the job is complete to their satisfaction.