Transat Travel

Pena is Awesome....Went to 3 places and all were TOO busy to talk to us. She took us in with no appointment. Setting sail next March.. So excited. She shopped for best deals.

I travelled to Ont. with my service dog on Air Canada treated with respect...went here to book return flight to BC. I was treated and talked down to like a child..told me i HAVE to buy a seat for my service dog then may still be denied boarding once i got to Toronto...might have to stay overnight at the Union Station by Go Bus to make flight on time, or rent a cab knew nothing about Go Train and didn't bother to check...???? Argumentative and incompetent... I left there in tears.. Went to Kemp Travel on King East--wonderful service!!! PS. Air Transat and (Amanda)....My having a Service Dog doesn't mean I'm stupid and you can treat me as such!

Pina is amazing and has helped me with a good majority of my vaccinations.

Have a negative experience with this agency. Be that as it may the situations was handled professionally and expeditiously by the regional manager after it was brought to his attention. I am totally satisfied after the encounter with the regional manager. I have now increased my rating to a 5 star.

What a very homely-natural-friendly welcome from Bernadette Corcoran this morning, 5th of Apr, 2023. She has covered the major points we needed to know without any rush whatsoever, printing what was necessary for us to review. ‘Looking forward to finding either a cruise & an all inclusive very soon through Transat’s ease kind service! Such high-end service will be remembered & may you continue pleasing customers like us. Many thanks, remain well & safe: Susan & Don

The agents at Transat Travel will go out of their way to get you the best deals and the best vacations. They use their experience travelling, customer feedback, and direct contact with resorts/Hotels to tailor your vacation exactly to your expectations. I wish I could give a higher rating. Thanks, Amanda and Pina!!!

This business would not have even received a one star. Nobody answers calls, nobody returns calls, and nobody acknowledged me when coming into the office/store when coming in ..... just to make an appointment with them to book a trip. There is many other travel businesses that will give much better professionalism. I moved on and better for it, I'm going to Mexico.

I would like to write this review to acknowledge and recognize the excellent service and assistance provided by Meghan Gibson, at the Oshawa Centre AirTransat. To begin, I would like to highlight how helpful Meghan was during my travel booking experience and her excellent service provided in giving so much guidance, advice and assistance. Additionally, Meghan is a great asset to AirTransat and she is extremely knowledgeable, customer oriented and has a very welcoming personality. Meghan truly went above and beyond, since she ensured to answer all our questions and help us make our travel goals a reality while giving additional time to meet our needs. Kindly please pass our best regards to Meghan, my mother and myself are very grateful for her kindness and assistance. :)

I had Gail book my flight before retiring. Had updates per email with Amanda. Went in to get tickets from Pin a. All very helpful.