Symphony Senior Living Orleans

I have been a staff member working at this establishment since 2017 and when I say Symphony changed my life, I absolutely mean it. The day I began working here was the day I realized that this was the field and career I wanted to pursue for the rest of my life. I have been so extremely lucky to be surrounded by such wonderful seniors , their families and such kind, caring staff these last 4 years. Words cannot express how much I adore the residents and their loved ones in our community with my whole heart and soul.

Horrid. Bad people and horrendous service. The senior living aspect is disgusting with bugs and mice everywhere. Very expensive with minimal ammonites. 5 dollars to get your laundry done and it doesn't even dry correctly. During a power outage lights last for 15 minutes max. Do not recommend at all. Edit: bad staff with alot of hate spread around us with residents (we love bob and kevin though <3) we are a younger family who moved into a unit and we recieve plenty of hate. We lost acess to pool and all ammenities since we didnt wanna pay 10 bucks a year (we were allowed to use the ammenities before) owner never reponds to call and is a real d-bag i will attach images soon, pick a better residence for yoir loved ones. Bye.

My partner and I are soon planning to move in as they also have apartments beside the senior assisted living.I wasn't even aware that they had apartments to rent out which is great!Thus far things are fantastic. Dealing with Collin has made moving in and renting an apartment a breeze.Already Bob seems absolutely amazing getting the old carpet out and getting the new flooring in.I don't have anything to report yet of living there as we will be moving in soon. Not sure about the dryers and such but we shall see. Excited to see how things go!

We are neighbors to Symphony and participated in their drive-in movie experience a few weeks before covid hit last year. This was an experience that my kids still talk about today and can't wait for the next event ! Our snacks and meal was prepped by Symphony's chef and kitchen staff and it was perfect. There was great care in paying attention to the details during the evening. I know this review is a little different than the others, but it speaks to the sense of community that exists at Symphony.

My grandmother has lived at Symphony for 5+ years now. The residents are amazing; however, the management...not so much.In February, the intercom on my grandmother's building was out of service for over 4 weeks. During this time, the staff was duct taping the front door's latch open, and leaving it that way all day and night. After emailing to express my concern about the obvious security issue that this posed, they informed me that they would take the tape off the latch before the evening, so that the door would lock. This did not happen, which prompted me to drive over every night to peel the tape off myself. This way I could sleep soundly at night, knowing that there were not intruders waiting outside my grandmother's apartment.I hear many complaints from the residents about Lisa (higher up management), and the fact that she is the reason that the good and caring" staff end up quitting. They ultimately can not stand to work in such a thankless and negative environment.If you move into one of the independent living apartment buildings

My father has been with Symphony Senior Living for over 12 years. Initially he was in the Independent Living building and only recently moved to the main building to join their Assisted Living community. It has been a pleasure to deal with all of the staff there to make his stay so comfortable. They are truly hard working and a dedicated team that have managed to keep everyone entertained and safe during these challenging times of Covid-19. I applaud them all for a job well done and look forward to their continued success.

Hi!We have never had the opportunity to interact with the staff at Symphony Senior Living.  Last winter, we heard about a drive-in and wanted to share the experience  with our family.Although we live in the west end, we decided to give it a shot.  During these difficult COVID times, we wanted to help the community in a way in which our two children could see and experience.Having never been to a drive-in, this was a great opportunity to give to the senior living and enjoy some family time.  It was an easy decision as all proceeds went directly to the home.As soon as we entered the parking lot, we were  taken aback with the enthusiasm and appreciation your staff showed towards us.  We were treated like royalty!  My youngest said, At least the people that live here have nice people helping them every day.If there is another drive-in

I had to write a review as I am so happy and appreciative of the special care and compassion the staff and management of Symphony Senior living Orleans have given to my uncle who is a resident there. Although our world has changed with the threat of Covid they have provided a wonderful environment for the residents with private activities and staff led events. Facetime meetings for families, continued email updates and facebook videos helped to alleviate the pain of not being able to be with and visit family in the residence. It was heartwarming to see the residents enjoying themselves through the innovative and fun events the staff put on. They have been extremely diligent concerning the safety and health for all residents and I am so very grateful to them for the extra safety protocols they have in place. Thank you Team Symphony!

We were nervous about moving mom to assisted living during covid. Would she be safe? Would she be lonely? We are so pleased with the outcome. Symphonies has gone to great lengths to keep its residents safe while providing great activities to keep them busy and happy. Mom's health is much better now because she eats well, has plenty of exercise and is surrounded by a very kind and helpful staff.