Home-Soft Water Solutions. 73 Hincks St. New Hamburg On

If you need a water softener or RO system, this is the place. Mike is fantastic. Knowledgeable, great prices and he services what he sells. He goes above and beyond to keep his customers happy.Well worth the drive to the burg.

Amazing customer service. Mike not only did a great job, but he took the time to educate me on everything that was being installed and its job. I would HIGHLY recommend working with Home-Soft Water Solutions.

Mike and his daughter did an amazing job! They are knowledgeable, showed up on time and was done in a very reasonable time. Mike took the time to clean up and explain all of the functions of the water softner in terms that was easy to understand. I would HIGHLY recommend their business, excellent customer service and quality products.

I wish every company I dealt with was as AWESOME as Mike and Home-Soft! It ended up that we called the poor guy late in the afternoon to ask questions and he dropped what he was doing at his own home to talk to us for well over half an hour. He gave us great advice and explained WHY he was recommending each product. We decided on what we wanted to purchase for our new home and when he came out to install, there were some questions related to the new plumbing manifold that needed to be answered. Mike wanted to make absolutely sure that our plumbing warranty would not be voided by the install. He did not charge us for having to come back once we had the answers and he even trusted us enough to leave the new equipment at our house without payment, ready for when he came back. He did a fantastic job on the Big Blue filter and water softener installation! His prices are competitive, he has a super simple payment plan and he's easy and friendly to work with. The service speaks for itself. Thanks Mike and Emily for making this improvement to our home so easy with no pressure and worry-free!

After my old softener died, I contacted Mike for a new installation. He was very prompt in getting back to me and explaining all the options. I was pleasantly surprised when he happened to offer the model I was most interested in. The install went smoothly and looks great! You would never know he had been there, the clean up was good and he took the old one away. He offered a package at a great price and was available and very helpful after the install when I had a few follow up questions. Would highly recommend!!

Mike and Curtis were great to work with. Very knowledgeable and did a great job with the installation. They also included a liner to prevent condensation. Highly recommend this company to use for replacing your existing water softener or if you have any issues with your existing system.

Had an absolutely incredible experience with Mike and his son. They were exceptionally professional and knowledgeable on what my house required and educated me on the equipment which I really appreciated. 0 mess left behind and they beat out everyone I reached out to across SW Ontario. Thanks a million again Mike, truly appreciated everything!!

What a wonderful experience dealing with Mike at Home-Soft! I had purchased a water softener from Costco and then heard a lot of negative things about the quality so took it back for a refund before it was installed. Did some online research next and found what seemed like a highly reviewed product (Fleck) and highly reviewed company to install it. I reached out to Mike and he spent a long time on the phone with me walking me through my different options and the pros and cons of each. I never once felt like he was rushing me or even trying to sell me anything, even after the dozens of questions that I was asking him - instead it seemed like he simply loved talking about water softeners and was happy to spend his time and educate me! In the end I was completely satisfied that I chose the best product for my situation. On the day of the installation I ended up not being able to be there as I had to head out of town. That wasn't a problem for Mike, he proceeded to install it anyways even though he had no money from me. When I got back home late at night and messaged Mike some questions about the new softener, he phoned me up and spent almost 40 minutes on the phone with me making sure I had all my questions answered and was totally comfortable, even though it was after 10 PM! Service like this is not something you see anywhere! Even better, I had previously agreed to pay for disposal of my old system, but he said it ended up being a lot lighter than water softeners typically are so he didn't even charge me to remove it! When does your invoice ever come in lower than expected today? I would highly recommend him and his business to all of my family or friends in need of water solutions, and I have zero doubts that he will be there to support and warranty this product should anything go wrong in the future. I never thought I'd say this but thanks Mike for a very enjoyable water softener experience!

We recently had Mike and Kurtis put in a new softener unit for us and couldn't be more pleased with price, service, explanation for proper use -- the whole show. Mike went the extra mile (at his cost) on a part he preferred to use to get us top performance. Strongly recommend these guys over the big box boys.

My previous water softener's seal broke releasing resin into the whole house. I was tight for time and wanted a product that matched my old valve for a seamless install. Mike was out of town when I called but made arrangements to have the correct Softener ordered and delivered asap. He asked many questions to ensure the match was perfect and his knowledge of the product and system is top notch. Mike made sure the unit was programmed properly at his shop before I took it home and was available for consult when I installed it. Price of the unit is cheaper than the big box stores too. I rarely write reviews online, but Mike is so deserving of this 5-star rating. I'm more than happy to recommend him to my family and friends. Truly a pleasure doing business with you, Mike!