AZ Pawn & Gold Buyers

I don’t normally write a review but I have to for this business. BEST PAWN I have shopped in, polite, professional, knowledgeable and willing to deal. They have a huge selection and have nice stuff. Highest recommendation in my opinion.

Got what i thought was a great deal on a 2 piece ring set and a large stereo system.Tools were a little high price but all in great condition, large selection.Really impressed with most of there pricing though. Highly recommend them to everyone! Staff was real friendly and helpful too. Will be doing alot of shopping there. Lol

I was so pleased I found this store. I was greeted very warmly by Lisa and she helped me choose a beautiful bracelet for my Christmas shopping. Great prices and even better service. Thank you AZ Pawn, I will come and see you again for my gold purchases.

Rude. Short. Miserable costumer service. My roommate called them about a week ago to report a stolen laptop. She was very polite. The man who answered the phone snapped at her and said There's no way that we would have a stolen laptop because they wouldn't be able to bypass the lock screen and they have a system" He said this without letting her finish or talk before abruptly hanging up. He had a terrible tone. I know that you must get a lot of these calls and I can sympathize with that but try to keep in mind that people aren't pawn shop experts. Its extremely unprofessional and unkind to be downright miserable to someone who just lost a very important item in a moment of panic.Also people do have ways of bypassing the lock screen so obviously he didn't care or know what he was talking about.If you are irritated by the amount of phone calls then please calmly explain what kind of system you have so people can learn. You don't have to take out your frustration on others. Sorry but that is working in costumer serviceIve never had this problem from them. They've always been great up until this. I was also there during the phone call so I know my roommate was not being rude at all."

My husband and I have used their services many times over the past couple years. The owner was always wonderful to deal with- however his son (?) does not maintain the same level of customer service. After being advised by the less than friendly heir apparent that he basically runs the show now-we will never return as his attitude leaves much to be desired. I am sure he couldn't care less, and neither do I since I discovered a new shop with superior customer service. I've no desire to discuss this matter further with the shop.

Called this location on Monday and was told there was a Ps1 memory card at their other location but it wasnt open on Monday so I asked the lady I spoke with to hold it for me that I'd be in Tuesday to purchase it. I arrive during my lunch break to be told it's been sold and was never put on hold for me. Down one lunch break, thanks! Would not recommend..... Extremely unprofessional.

Always had great service, great selection of tools which are well organized and well priced. No issues with taking stuff back that does not work. Jeremy is very professional and not to mention well dressed!! thanks for the great service see you soon!!

After having a negative experience at a neighbouring pawn shop i was immediately impressed with the kind warm welcome, the professionalism and knowledge was immediately noticed and was given a fair deal and in no time whatsoever i both felt as though i got a more than fair value for my trade in and equally in what i got for it. great guitars and equally great service by Hawk and his associate guitar genius. Thanks guys, i will be sure to be back to do business again! HIGHLY RECOMMEND!!

I highly recommend AZ pawn!Always Excellent ServiceGreat PricesAlways a good experience

I happened upon this shop by accident (locked myself out of my truck and was looking for a hanger/some tools to open it) and not only were both Adam and Hayden very kind and helpful (Adam walked down the street with me and tried to help me get the truck open) but I was pleasantly surprised by the shop. Very clean and organized, lots of great stuff. Will definitely come back if I'm every shopping around for anything. Thanks guys!Magda