Pencil & Paper Inc.

My experience with Pencil & Paper has been refreshingly positive compared to many of my experiences in the past in working with UX/UI designers. They were extremely clear when developing and outlining the project research, timeline and scope of work, so there was never any confusion or unmet expectations. They followed up throughout to ensure we were in sync and completed detailed user interviews at every stage to help guide UX design decisions. I recommend them highly to any fintech or startup looking for user focused design and would use their services again without hesitation.

I’m thrilled to share my experience working with the talented team at Pencil and Paper, especially Ceara and Benoit, who led the project to create our new interface. Their thoughtful approach and clear communication throughout the process made it a joy to work with them. I was also incredibly impressed with their documentation process, tools and output. It made the portions of our project where we collaborated asynchronously run very smooth.The team took the time to truly understand our needs and objectives, and provided us with expert guidance and suggestions along the way. Their deep knowledge of user experience design and best practices was evident in every stage of the project, they had a clear design rationale and their attention to detail ensured that every aspect of the UI was carefully considered and refined.The end result was a fantastic user interface that exceeded our expectations. It’s sleek, intuitive, and optimized for usability, and we’re already seeing improved engagement and satisfaction from our users. We couldn’t be happier with the outcome, and are so grateful to Benoit, Ceara, and the rest of the team for their hard work.If you’re looking for a UI/UX design partner that can help you create a top-notch interface that meets your business needs and delights your users, look no further. This team has the expertise, creativity, and collaborative spirit to make it happen.

I recently worked with Pencil & Paper on a website re-design for a client of mine, and couldn't recommend the experience more. They helped take my jumbled ideas and my client's mess of content, and focus it all into a smart design built for the best customer experience. Amazing!

I have worked with Ceara and her team on 3 projects. As a designer who can sit and learn about my needs, and then translate a vision into reality, Ceara leads and excels. Her work has wowed me with not only the visual styling and presentation but also the attention paid to a user journey. She has the ability to take the mundane, the complex, the technical, and make it into a beautiful reality (and I am calling software a beautiful reality!)Ceara and I continue to work together and I hope to get the chance to continue - I want her and the team on my team!

I worked with Ceara and the team at Pencil & Paper on a recent redesign project, and it was a first-rate experience. The professional approach to engaging with the team is among the best I've seen. They communicated in a timely manner, were consistently upbeat and optimistic, and produced outstanding designs. I would not hesitate to work with them in the future.

These guys know how to understand complex Fintech apps!!