Bosley's

Stopped in to get some necessities for my new dog. Staff was courteous and kind, although I did not need any assistance. This is a great location in the middle of Harewood and conveniently close to my house. They have been around Nanaimo for many years and are a well trusted business in our community

Friendly and knowledgeable staff, wide selection of Canadian Brands! Great hours as well!

Thursday 5 - 7 pm get your dog's nails clipped for only $15!

Great place ... U can bring your pets inside prices seem better all the time and staff always friendly

I was in the University Village location recently. I wasn’t sure exactly what I needed. I was greeted by a gentleman named Donny. I found him to be very knowledgeable and helpful. I ended up purchasing salmon oil for my boys coat which Donny suggested. He gets super itchy and has been noticeably less itchy since starting just a few days ago.I am very happy I stopped in.

Was encouraged to try a product and told by staff that if I didn't like it to bring it back for full refund. Used it once, and went in tonight and was refused refund by both staff in the store who said they didn't know if that product could be refunded - told to come back when manager is in. Now I have to go out of my way because of poorly trained staff with bad customer service and visit the store again for my refund, with the price of gas these days, after I was specifically told that I could get a refund and it says on the receipt that a refund or store credit is company policy. I usually spend hundreds of dollars in this store per month. I don't think I will be giving them my business in future.

Staff were too focused on chatting with each other. Poor service

Before it was, Nice helpful staff." Now after 10 plus years

Helpful, handy, and stocked well. In fact, if they don't have they'll try to get it for you. Add great pricing and friendly staff and you've got a real win.