Konica Minolta Business Solutions

Fast receving they took me 2 hrs early

Makes good cameras

Good folks. Quick unloading if you are delivering.

KONICA MINOLTA AND ITS CUSTOMER SERVICE IS THE WORST I HAVE EVER SEEN.THE REPAIR PROCESS IS SLOW AND COSTLY, TECHS ARE WASTING TIME AS THEY CHARGE 135$ PER HOUR PLUS TRAVEL TIME 40$ AND AFTER 2 HOURS THEY TELL YOU WHATS WRONG WITH THE MACHINE(SOMETHING THAT I HAD A THIRD PARTY COMPANY COME AND DO IN 20 MINUTES)THEY HAVE NO SYSTEM TO ORDER PARTS IF YOU HAVE A FEW YEARS OLD MACHINE AND IT TAKES THEM 20 BUSINESS DAYS, RIDICULOUS 20 DAYS.PLUS THEY REFUSE TO GIVE YOU THE NUMBER TO BUY PART DIRECTLY AND THEY SAY THEY HAVE TO ORDER ON YOUR BEHALF FOR MUCH HIGHER COST.THEIR CUSTOMER SUPPORT LINE IS TERRIBLE AND EVERY TIME YOU CALL THEM ITS A NEW ISSUE.DO NOT BUY THIS MACHINE.